Omar was very professional in his customer support interface, took the time to explain the process, even made the cutbacks like car wash seem not as necessary with his demeanor. Solid performer, role model in customer interaction. Thanks for the opportunity to provide feedback directly on him.
3/19/2021
Kenneth S. VERIFIED CUSTOMER
Trevor was very efficient and a pleasure to work with.
3/19/2021
Marcus M. VERIFIED CUSTOMER
Your staff were professional and very curious. Mr. Badillo was my service rep. He called me as soon as my vehicle was ready and when I arrived he brought my car out right away and I was on my way. Thank you for such great service!
3/19/2021
Craig K. VERIFIED CUSTOMER
Heman is the best! He kept me up to date with progress and was extremely helpful. He also was great at educating me what was being done with my vehicle.
3/19/2021
Maribel L. VERIFIED CUSTOMER
Great service by Mark F. Always great service by Norm Reeves.
3/19/2021
Rosa P. VERIFIED CUSTOMER
Like always, I’m very satisfied with the service on my car today , it’s been a lot of years going back for service or for a new car, but specially in the service department always meet my expectations. Today was also to change one of the
Tires, Christopher Hoorn was very helpful and got me a good deal.
I will always return and I highly recommend Cerritos Ford .
Thank you Christopher Hoorn. God Bless you!!
3/19/2021
Brandon K. VERIFIED CUSTOMER
Raul was great. Thank you
3/19/2021
Jose M. VERIFIED CUSTOMER
It was ok , I only wait too many hours like 31/2 hours that’s too much , hopefully next time the waiting is less !!
3/19/2021
Karynn D. VERIFIED CUSTOMER
Polite, professional and friendly!
3/19/2021
Christeen/Tom D. VERIFIED CUSTOMER
Cindy took good care of me in a very professional and efficient manner. Excellent experience.
3/19/2021
Lucina B. VERIFIED CUSTOMER
Great service
3/19/2021
Mario M. VERIFIED CUSTOMER
I always receive professional service. Jose Torres is abtrue professional . He knows how to take care of his customers .
3/19/2021
Danny C. VERIFIED CUSTOMER
Jose was great to work with and very attentive to my concerns
3/19/2021
Lizette F. VERIFIED CUSTOMER
He was very helpful, answered all my questions and informed me about upcoming changes in the future.
3/19/2021
Tatiana M. VERIFIED CUSTOMER
I thoroughly enjoyed working with Mark. I will be scheduling myself into his care from now on.
3/19/2021
Son D. VERIFIED CUSTOMER
GOOD..
3/19/2021
Lenora B. VERIFIED CUSTOMER
I was extremely satisfied with the attention to detail that Matthew Garrett showed to my car and myself. He was very gracious and courteous. I would recommend him to anyone who needed their Honda serviced. I would also recommend your dealership’s service to people that are interested in a Honda vehicle. This is our fourth Honda CR V!
3/19/2021
Christopher H. VERIFIED CUSTOMER
Fast, easy and excellent service
3/19/2021
Cindy J. VERIFIED CUSTOMER
Best service at a dealership I’ve ever had. (& that’s a few now I’ve just had THIS car in!) Every employee there was “awake”- ! (Someone always there and friendly:) Kevin was the best—He deserves a medal for not giving up on my car and actually **finding the issue!!!???????????????????????? (For over a YEAR no one could tell me what it was!) Started driving me nuts ! Big thanks to Kevin & everyone at Norm Reeves. You were awesome.