I love the immediate follow-up diagnosis and estimate over the phone. Everything was fast and efficiently completed at the scheduled time.
3/18/2021
Ignacio G. VERIFIED CUSTOMER
Great customer service as usual! Edwin with service does a great job in explaining and helping with whatever question or concern I have.
3/18/2021
Sheryl A. VERIFIED CUSTOMER
Robert was very professional throughout the process of bringing my vehicle in for the Express Oil Change service. My only complaint was the long waiting time, far from being "express" or fast service. I had scheduled a 1:00 appt tine thinking I would be in and out real quick. Unfortunately it was not the case. It took over 3 hours to get my car back.
3/18/2021
Christine V. VERIFIED CUSTOMER
I really happy and satisfied about the service that Juan provided.
3/18/2021
Micheal M. VERIFIED CUSTOMER
Tony was great
3/18/2021
Sean O. VERIFIED CUSTOMER
This is truly the SUPERSTORE !!!
All other Ford service departments in the LA
Region do not compare !!
Great job to Norm Reeves Service Professionals!!!
3/18/2021
Stephany S. VERIFIED CUSTOMER
Very nice customer service.
3/18/2021
Anthony S. VERIFIED CUSTOMER
Had a great experience at your dealership
3/18/2021
Sheila C. VERIFIED CUSTOMER
Very happy with Mr. BAGGA!
3/18/2021
Elmer D. VERIFIED CUSTOMER
Joseph is very helpful.
3/18/2021
David M. VERIFIED CUSTOMER
Raphael was very courteous and professional. Made the service experience easier.
3/18/2021
Cesar N. VERIFIED CUSTOMER
Joseph Vargas did an excellent job from check in to check out. He made sure he understood why I brought in my vehicle, gave me updates with regards to the findings, then alerted me as soon as vehicle was ready and explained what work was done. He was very courteous and polite.
3/18/2021
Ma Edwina. VERIFIED CUSTOMER
I appreciate dominicks help to me and he nice to talked well good job keep it up
3/18/2021
Titus Edward. VERIFIED CUSTOMER
Gabby was super helpful and kept us up to date on the status of our vehicle repair!
3/18/2021
Brandon W. VERIFIED CUSTOMER
Great Service
3/18/2021
Pete H. VERIFIED CUSTOMER
I'm really happy with your quality of service and especially with Cindy Noun's knowledge and totally informative presence.
3/18/2021
David S. VERIFIED CUSTOMER
Very good customer service - Viviana was polite and personable. Please thank her for making me feel comfortable asking questions even though she didn’t feel well
3/18/2021
Luis A. VERIFIED CUSTOMER
Dominick was great and helpful 100%. I will keep working with him. Thanks Dominick.
3/18/2021
James N. VERIFIED CUSTOMER
Excellent services and very helpful and thank you so much!!