Kevin was very helpful and took care of the problem very fast.
3/20/2021
Eleazar G. VERIFIED CUSTOMER
Excellent customer service
3/20/2021
Jannet P. VERIFIED CUSTOMER
Excellent service by Joshua Martinez.
3/20/2021
Kathryn L. VERIFIED CUSTOMER
Very polite young man.
3/20/2021
Diane M. VERIFIED CUSTOMER
As always Anthony provided the best customer service and the mechanics did a great job on the service, i appreciate the healthcare discount!
3/20/2021
Joseph K. VERIFIED CUSTOMER
Everything I asked to have done on the CRV was done.
3/20/2021
Kimbra K. VERIFIED CUSTOMER
Very friendly and knowledgeable
3/20/2021
Brian B. VERIFIED CUSTOMER
Ivette was very friendly, she made sure the issues I was experiencing with my vehicle were resolved, and she kept me informed of progress. It was a good experience.
3/20/2021
Natalie S. VERIFIED CUSTOMER
Awesome experience today!
3/20/2021
Nikolas K. VERIFIED CUSTOMER
Thanks for keeping me updated about the status of my car.
3/20/2021
Roslyn S. VERIFIED CUSTOMER
You should be very proud to have julie Canales as one of your employees.
3/20/2021
Jennifer A. VERIFIED CUSTOMER
I had an appointment at 11:20am and arrived on time. I was told it would be 2.5 hours and my car would be done so I waited at the dealership. I didn’t hear anything at 2.5 hours and couldn’t find my service rep so I asked the first available person if my car was done, as I could see my car parked in the back. That man informed me my car was next in line and would be another 2 hours or more before it was done. This is unacceptable. If I would have known it would be so long I would have gone home to get things done on my only day off this week! I will not be back to your dealership. Your communication is non existent and if you only care about making money, instead of a persons time and satisfaction, then you have lost at least one customer.
3/20/2021
Vu T. VERIFIED CUSTOMER
Excellent
3/20/2021
Laura P. VERIFIED CUSTOMER
The process was easy
3/20/2021
Gilbert R. VERIFIED CUSTOMER
John was absolutely fantastic and Carlos really took extra care of my car. There was a point where it didn't look as though it was possible due to it being really low to the ground but Carlos found a way and made it happen. Thank you guys so much.
3/20/2021
Kenneth I. VERIFIED CUSTOMER
I have known Benito for over 20 years. He is always very thorough and professional and treats me like a valued customer. I also look forward to buying my next car from Norm Reeves.
3/20/2021
Melissa P. VERIFIED CUSTOMER
Thank you!
3/20/2021
Ann Marie. VERIFIED CUSTOMER
Very satisfied with the service. That home pick up and delivery service is awesome. Everyone was courteous and helpful.
3/20/2021
Brian . VERIFIED CUSTOMER
Professional and Courteous
3/20/2021
Patricia W. VERIFIED CUSTOMER
Very happy with the service. Friendly staff and timely service.