My oil change and service was completed in the time promised. During my lease with the Ford motor corporation every time I got an oil change and service they washed my car I thought Hyundai would do the same I guess I assumed wrong.
4/4/2021
Alberto P. VERIFIED CUSTOMER
Evette is great. We returned because she is always helpful when we come in for service.
4/4/2021
Gregory B. VERIFIED CUSTOMER
Easy in, friendly & helpful service, easy out????
4/4/2021
Ankita M. VERIFIED CUSTOMER
Mathew was great!
4/4/2021
Ella B. VERIFIED CUSTOMER
Raul has always been helpful every time I service my vehicles at Norm Reeves VW Irvine. Thank you for your continued great service!
4/4/2021
Riad M. VERIFIED CUSTOMER
Robert Robert was very professional and explained the maintenance required very well. Hopefully next time I have maintenance he'll be the one helping me.
4/4/2021
Janine W. VERIFIED CUSTOMER
Raul and staff are great - attentive and knowledgeable. I do question management’s change to custom of courtesy car wash - it is done by dealers of all my other vehicles . Why remove that perk??
4/4/2021
Martin R. VERIFIED CUSTOMER
Best customer service received by far John Yarber makes this dealer look good ????
4/4/2021
Jian Feng. VERIFIED CUSTOMER
Joshua Martinez is nice and professional.
4/4/2021
Patricia M. VERIFIED CUSTOMER
They have the best customer service at the service dealer Richard Badillo and Mike Vasquez is great. Also the waiting area is very clean and space out which is great for social distancing.
4/4/2021
Fernando A. VERIFIED CUSTOMER
Amazing service!
4/4/2021
Keishawnna S. VERIFIED CUSTOMER
Everyone there were completely customer service friendly. Chris was thorough and respectful.
Thanks again!
4/4/2021
Dale B. VERIFIED CUSTOMER
Mr.Dillon is a credit to your Dealership. He is very good at what he does. Thank you.
4/4/2021
Kayoomars B. VERIFIED CUSTOMER
Thomas was very helpful and communicative! He was also friendly and made the experience a lot better!
4/4/2021
Donavon Isaiah. VERIFIED CUSTOMER
Raul is awesome, he always provides amazing customer service.
4/4/2021
Inc C. VERIFIED CUSTOMER
Thank you so much.. it was amazing experience. Everything was perfect.
4/4/2021
Lauren A. VERIFIED CUSTOMER
Christopher gave great customer service. Thank you!
4/4/2021
Luis R. VERIFIED CUSTOMER
Ramiro was very professional
4/4/2021
Mohammad O. VERIFIED CUSTOMER
I appreciate your service. Matthew was very helpful. He has nice character, he is a gentleman. The service exceeded my expectations.
4/4/2021
Julia M. VERIFIED CUSTOMER
I did experience some trouble with the person that assisted me and also from his supervisor, that I felt was unnecessary and made me uncomfortable. I know I can take my car somewhere else but I chose to take it there where I purchased it, because I felt comfortable taking it there for service or what ever but after today maybe not so much.