Excellent service and teamwork. Another service representative stepped in to assist, since Jacob had another customer.
4/9/2021
Gerald C. VERIFIED CUSTOMER
Hans was very helpful and courteous. He made us feel like we were members of the Norm Reeves family. We couldn’t have been more satisfied. Thank you for having him on your staff.
Gerald C
4/9/2021
Charles E. VERIFIED CUSTOMER
Your service center representative, Miss Deborah could not have been more helpful. We talked on the phone first she gave me a time to leave at the store and had us in the service department with a loaner car. We were very pleased that we were able to find a Honda dealership to take care of our needs in our travels to Florida.
4/9/2021
Teresa T. VERIFIED CUSTOMER
Hemann Baga continues to deliver his kind professionalism.
Over the years.
Hemann is courteous and detailed in answering questions .
He also makes simple and helpful recommendations that benefit me as a car owner.
Hemann thank you for being there!
Teresa T
4/9/2021
Yvonne M. VERIFIED CUSTOMER
I was happy with the professional, thorough, and caring way in which the Norm Reeves staff handled my car service today.
4/9/2021
Michelle L. VERIFIED CUSTOMER
Hemanshu Bagga, he made excellent work done on my car, Thank You
4/9/2021
Patrick S. VERIFIED CUSTOMER
Kevin was wonderful! He spent extra time adjusting a rear door I've been having trouble with due to a strong wind incident. I really appreciated that. He also reassured me of the 100k millage tune up work that needed to be done by walking me through all the parts and procedures. Great work at Norm Reeves Honda Irvine service department!
4/9/2021
Jennifer A. VERIFIED CUSTOMER
Joseph was very attentive from the moment I arrived he wrote exactly what I needed to be done to my car and made sure it got done ! He was so kind and pleasant to talk too!
4/9/2021
Liz G. VERIFIED CUSTOMER
I appreciated Jose’s customer service skills. He followed up promptly and keep me informed throughout the process. I greatly appreciate his enthusiasm!
4/9/2021
Thomas K. VERIFIED CUSTOMER
Lilia was very professional in all her interactions with me as a client!
4/9/2021
James S. VERIFIED CUSTOMER
No tricks or games. Upfront and work well done.
4/9/2021
Scott C. VERIFIED CUSTOMER
Jennifer was very professional and helpful.
4/9/2021
William C. VERIFIED CUSTOMER
Trinity was very responsive and informative with regards to my vehicle service. I appreciated the text follow up and voicemail.
4/9/2021
Jose Luis. VERIFIED CUSTOMER
Muy amables, buen servicio.
4/9/2021
Anthony C. VERIFIED CUSTOMER
Great service
4/9/2021
Yolanda D. VERIFIED CUSTOMER
Rossano was VERY patient and attentive during my visit. Thank you!
4/9/2021
Martha Anne. VERIFIED CUSTOMER
Excellent service
4/9/2021
Martin S. VERIFIED CUSTOMER
John Silva was very helpful, I had great experience there
4/9/2021
Joseph C. VERIFIED CUSTOMER
Thank you for your amazing customer service!! I really appreciate it.
Great job.
Thank you,
Joseph C