Great experience! Everyone was super nice and professional’
5/14/2021
Kyrie L. VERIFIED CUSTOMER
Juan was very professional.
5/14/2021
Chin T. VERIFIED CUSTOMER
Excellent service
5/14/2021
Ana C. VERIFIED CUSTOMER
Great service as usual
5/14/2021
Mark L. VERIFIED CUSTOMER
Mark was great!!
5/14/2021
Michelle D. VERIFIED CUSTOMER
I am very frustrated and concerned that my vehicle service was not completed as explained to me. Jennifer called me 2 times and stated that there were kinks in wires and that there was an outside tech coming in to evaluate it. Instead my paperwork stated no sound was heard and it was an issue with my phone.
This has been a repetitive issue and to be told thay it is user error is very frustrating and concerning as Jennifer stated the sound was heard by techs and was being repaired.
What truthfully happened with my van?
5/14/2021
Camille L. VERIFIED CUSTOMER
I never have problems or complaints about dealing with Norm Reeves Honda.
5/14/2021
Kenyada C. VERIFIED CUSTOMER
Omar was amazing!!! He got me taken care of fast, and even set me up with calling an Lyft so that I didn’t need to bother my sister with having to take more time out of her day helping me get my car situated. Omar was patient enough to explain everything that my car needed/needs to be done, and even checked to see if my car would pass smog on my request. Thank you Omar for taking great care of myself and my car. You can best believe that I will be back!
P.S- Give Omar a raise!!!!!??
5/14/2021
Blanca V. VERIFIED CUSTOMER
She was good.
5/14/2021
Rosemarie B. VERIFIED CUSTOMER
Everything was great
5/14/2021
Eduardo J. VERIFIED CUSTOMER
Julie and Ray Are the best and won’t let any one else work on my car
5/14/2021
Stephen C. VERIFIED CUSTOMER
Tks
5/14/2021
Fred B. VERIFIED CUSTOMER
Ramiro was excellent.
5/14/2021
Tomas G. VERIFIED CUSTOMER
I think is a completely ripoff charging 160.0 dollars for a tire rotation and oil change .... but I guess that’s the way it goes .
5/14/2021
Jonathan G. VERIFIED CUSTOMER
I paid for Diagnostic service but when I received my vehicle I read that I have an oil leak an needs diagnostic to see what’s going on .. why did I pay for that and you working in the same area .. never received an phone call stating they found an oil leak .. very disappointed in infinity service department
5/14/2021
Chastine P. VERIFIED CUSTOMER
Excellent service
5/14/2021
Carrie B. VERIFIED CUSTOMER
He is the best. Great service reasonable prices
5/14/2021
Richard C. VERIFIED CUSTOMER
Waited over 2 hours. My car was ready and nobody notified me until I reached out to someone. If not would of waited even longer and I had an appt. Makes no sense to have appt and wait so long still.