I got no complaints on Mark. He did everything he said he would do. What I find odd is that the information given to me does not make sense even to the lint where the advisor agree with me but he said he has to go with technicians decision.
5/26/2021
Amarjit N. VERIFIED CUSTOMER
Carlos was very helpful and very friendly at the same time ! He saved me a lot of time too !
5/26/2021
Johnny L. VERIFIED CUSTOMER
Thank you for making the experience comfortable and easy!
5/26/2021
Jatin P. VERIFIED CUSTOMER
Good service
5/26/2021
Jared J. VERIFIED CUSTOMER
Was not told when car was ready
5/26/2021
Lawrence P. VERIFIED CUSTOMER
Very efficient service, as promised
Cost for service was reasonable
5/26/2021
Roxanne R. VERIFIED CUSTOMER
Samuel Tung made my experience today very smooth and easy. He had excellent communication with me as my car was getting worked on.
5/26/2021
Jeffrey G. VERIFIED CUSTOMER
Julie Canales Had the service completed earlier than her estimate which is good. I had a quiet place to work in the back of your dealership. Love the 80s music. I hope to be in my CRV for a couple more years and working with Honda Cerritos!
5/26/2021
Esthela H. VERIFIED CUSTOMER
John advised getting my oil change would be a min of 2 hrs but assured me it would get done. He offered and I accepted to be taken home and get picked up when the work was completed. Gave me time to prep dinner for my family and that alone ment a lot.
Thank you John.
5/26/2021
Ethel W. VERIFIED CUSTOMER
I feel that they did good service
5/26/2021
Charlene T. VERIFIED CUSTOMER
Ivette was professional, efficent and personable.
I have an Acura and need my fuel pump replaced. Since I'm not suppose to drive the car until the pump is replaced, Ivette called the parts department to get as much information as she could regarding when the part would arrive.
5/26/2021
Thomas H. VERIFIED CUSTOMER
Awesome service
On top of everything
Thanks
5/26/2021
Eric M. VERIFIED CUSTOMER
Great service from Jason as usual. Always very thorough in addressing issues that need to be taken care of.
5/26/2021
Kimberly H. VERIFIED CUSTOMER
Awesome
5/26/2021
Julia S. VERIFIED CUSTOMER
This dealership is the best! By far the best experience I have had with my Subaru! Thank you all!
5/26/2021
David U. VERIFIED CUSTOMER
The manager, receptionist and shop service man was very kind and tried hard to be helpful. Parts manager needs to work on people skills and job competency.
5/26/2021
Jack K. VERIFIED CUSTOMER
Just bought a Ridgeline Sunday and had steps put on it. Nice job and easy transaction.
5/25/2021
Cynthia K. VERIFIED CUSTOMER
Took almost 2 hrs for an oil change and a cab air filter replacement. Bathrooms not available....coffee maker not working....why should I come back?
5/25/2021
Faben W. VERIFIED CUSTOMER
Danielle did a great job
5/25/2021
Kent D. VERIFIED CUSTOMER
Great service, time and all questions answered. Thanks for washing the car. It really looked nice. I certainly will use Port Charlotte Volkswagen again. Danielle was very efficient and was there at 7:15 when I arrived and got all done very good.
Thanks,
Kent D