Multipoint inspection requested, however it was the service adviser who found my wiper was bent on my way out.
Also, as I drove away I found my hood was not closed. I had to pull over to close it.
My vehicle was onsite for 3 days, but no courtesy wash.
On the plus side: Anthony took care of my squeeky door hinge just before I left.
6/2/2021
Cynthia M. VERIFIED CUSTOMER
Honestly it was a great experience until recently. I traded in my mustang for a brand new bronco. The Bronco window had some scratches but sales guaranteed this would be fixed within two weeks of purchased. Literally coming at 60 days of when I purchased the vehicle and it still hasn’t been fixed. I took in twice already and there is always an issue. First time the part wasn’t order and this second time the replaced the wrong window. Literally worst experience ever. Then over the weekend I received a toll road fee of the vehicle I traded in from the new owner, which means dealership didn’t transfer liability and now I have to take time out of my day to fix something that the dealership should’ve taken care of. I haven’t had old car for two months and receiving fees that should be sent to the new vehicle owners.
6/2/2021
Innessa Z. VERIFIED CUSTOMER
Great service and great team!
6/2/2021
Ana F. VERIFIED CUSTOMER
Rossano was very professional and explained everything thoroughly.
6/2/2021
Jodi Ann. VERIFIED CUSTOMER
Great service, very curtisous, and positive attitude. Nice working with him.
6/2/2021
Andrew C. VERIFIED CUSTOMER
He fast friendly and great smile this is the 2nd time we acquired his service in the past month
6/2/2021
Helen D. VERIFIED CUSTOMER
Carlos was incredibly professional completely answering any question I had. I would recommend your service department without hesitation.
6/2/2021
Christine S. VERIFIED CUSTOMER
Gaby is great
6/2/2021
Gloria K. VERIFIED CUSTOMER
You did a good job as usual. ????
6/2/2021
Kamarin J. VERIFIED CUSTOMER
Raul is always great with his service. He got me a great deal on my service today as well.
6/2/2021
Maria A. VERIFIED CUSTOMER
Great check in and most importantly pick up was quick
6/2/2021
Pamela T. VERIFIED CUSTOMER
He was very helpful & it was a great experience overall.
6/2/2021
Edwin R. VERIFIED CUSTOMER
He was great!! Excited to be going back to him everytime I need a service
6/2/2021
Gary M. VERIFIED CUSTOMER
It, he, Roul was EXCELLENT
6/2/2021
Hernando C. VERIFIED CUSTOMER
Thank you Ramiro **** for taking care of me even though I don’t have an appointment. Thank you Norm Reeves Honda for having a considerate employee. I appreciate it very much, thanks again.
6/2/2021
Rich R. VERIFIED CUSTOMER
You overcharge for your services.
6/2/2021
Nicholas P. VERIFIED CUSTOMER
Gabby was very nice and helpful, the wait was about 2 hours which isn’t bad but still pretty long.
6/2/2021
Wahid K. VERIFIED CUSTOMER
Mathew was very curtious and professional
6/2/2021
Hermelinda M. VERIFIED CUSTOMER
Every employee I came in contact with was very polite and kind! My car was fixed and ready to go in less time than I expected. Very helpful employees.