Very helpful. Had to teach an old man to work my fab. Great attitude and got me my car in a quick trip.
Thanks Mitchell!
6/24/2021
Wayne H. VERIFIED CUSTOMER
Courteous and professional. Good guy.
6/24/2021
Claire R. VERIFIED CUSTOMER
Dominick was so helpful and easy to work with! He was clear, super friendly and communicated everything up front!
6/24/2021
Ana S. VERIFIED CUSTOMER
Had an appointment at 11am I got there around 10:30am and it took over 1 hour for Anthony get to my car. It was busy. By 12:00pm saw Anthony and he apologized for the long waiting
6/24/2021
Richard C. VERIFIED CUSTOMER
Always something besides what I needed just had Transmission fixed and he said it needed service and couldn’t find information in file ugh ???????
6/24/2021
Jennifer G. VERIFIED CUSTOMER
Benito was excellent! I got to the service drive a few minutes before they opened. Benito was at car to help me within a few seconds. When I came back to pick up my car Benito stopped what he was doing because he remembered I had to get to work. The whole process was as easy as can be!
6/24/2021
Albert A. VERIFIED CUSTOMER
Thank you for taking care of my car Jacob.
6/24/2021
Patrick M. VERIFIED CUSTOMER
Edwin Rivas and Arcee B have been taking care of me for the last 5 years at Cerritos Infiniti. These guys know how to treat a customer. They are the best at what they do. I get updates throughout the process of servicing my vehicle. They recommend any additional service I might need to keep my wife’s vehicle in top shape. We have developed such a great relationship that we end up talking about our kids and family while I am waiting.
As a director myself, this is what I want to see from my front line customer service team!! Well done gents.
6/24/2021
Joe S. VERIFIED CUSTOMER
I almost ordered a service I didn't need at this time. He suggested a different service which was needed. I believe he made me a more confident customer of Norm Reeves. Thanks to Trevor Rodriguez.
6/24/2021
Kathryn W. VERIFIED CUSTOMER
Very informative. Great customer service.
6/24/2021
Leah R. VERIFIED CUSTOMER
Good customer service ????
6/24/2021
Amrita M. VERIFIED CUSTOMER
Always the mr John is helpful thanks
6/24/2021
Gregory S. VERIFIED CUSTOMER
None
6/24/2021
Jong U. VERIFIED CUSTOMER
Excellent service
6/24/2021
Benjamin S. VERIFIED CUSTOMER
Alex was very professional and personable. He made me feel like he was glad to serve me as a customer. He explained what the service dept. was going to do and how long it would take. My car was returned to me clean and repaired. Thanks!
6/24/2021
Aaron I. VERIFIED CUSTOMER
Great job
6/24/2021
Denise G. VERIFIED CUSTOMER
We didn’t have an appointment however was taken in & the issue fixed. Very much appreciated. We definitely will come back for any other repairs
6/24/2021
Robert T. VERIFIED CUSTOMER
The work completed by the technician was perfect. Shifting and surge is gone! Tyrrel did a good job of explaining what was done and why. Your notes state the vehicle was washed but there is a spot of white residue still on the box cover. ?????
6/23/2021
Dale H. VERIFIED CUSTOMER
John, always makes my service experience pleasant especially even when the cost is high.. Lol.. Appreciate John for assisting me and I look forward to coming back for service on my vehicle in the near future..
6/23/2021
Mary G. VERIFIED CUSTOMER
I was very Please with your service I had received from Norm Reeves Honda and Joseph Vargas he is a excellent employee and he took care of my car. I Thank you all. Especially Joseph Vargas. Mary G