Jacob was great! Will buy my next Honda at Norm Reeves as well, sales experience was good, but it’s the service department that proves that Norm Reeves stands behind what’s being sold. Another words customer service extends well beyond the sale, that’s really when it starts. Jacob is an excellent ambassador for Your dealership!
6/28/2021
Kim B. VERIFIED CUSTOMER
Edwin, my Cerritos Infiniti service representative is technical proficient with excellent communication skills. He addressed all of my concerns regarding immediate repairs, future maintenance, and performance issues that may impact my driving experience. I feel so at ease leaving my car with Norm Reeves Cerritos Infiniti. Thank you Edwin.
6/28/2021
Cindy H. VERIFIED CUSTOMER
Josue was great and followed up with me as promised. He is definitely an asset to your team!
Cindy H
6/28/2021
Mila P. VERIFIED CUSTOMER
Good job you guys ????????????
6/28/2021
Rana H. VERIFIED CUSTOMER
There was a hiccup with the service center, but your team took ownership which doesn’t always happen. So thanks
6/28/2021
Paulino B. VERIFIED CUSTOMER
Thanks Edwin!!!
6/28/2021
Martha G. VERIFIED CUSTOMER
Just thank you for the service.
6/28/2021
Donna R. VERIFIED CUSTOMER
Thanks to Tom Lowry for his attention and responsiveness.
6/28/2021
Angel M. VERIFIED CUSTOMER
Everything was quick. There was nothing negative about it.
6/28/2021
Pablo P. VERIFIED CUSTOMER
Always a great experience with any the workers.
6/27/2021
Paduch P. VERIFIED CUSTOMER
outstanding service at the desk
6/27/2021
Jessica W. VERIFIED CUSTOMER
Anthony did an amazing job. I was very concerned going back to this dealership after prior experiences, but he made me feel comfortable and heard.
6/27/2021
Diganto C. VERIFIED CUSTOMER
Thank you for the prompt service .
6/27/2021
Jennifer W. VERIFIED CUSTOMER
Jacob was great! Very helpful and accommodating. I love this dealership and the service department. I recommend all my friends to this location.
6/27/2021
Laura T. VERIFIED CUSTOMER
Thank you
6/27/2021
Mario S. VERIFIED CUSTOMER
Awesome customer service.
6/27/2021
Steve L. VERIFIED CUSTOMER
Only problem was car was ready text said 5.15
And you closed at 5.30