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Real Reviews from VERIFIED CUSTOMERS
Chau P. VERIFIED CUSTOMER
Lilia was very nice and friendly. Thank you very much for the great service. Best regards.
7/28/2021
Patricia P. VERIFIED CUSTOMER
Joseph was very professionally kind and quick, I’m very satisfied with the work that was done to my 2021 insight..thank you honda keep up the great work with great employees and service.
7/28/2021
Jose G. VERIFIED CUSTOMER
Yes he was helpful and understanding when I was trying to explain my situation.
7/28/2021
Cheul P. VERIFIED CUSTOMER
Thank you very much about your service. I appreciate it.
7/28/2021
Edith M. VERIFIED CUSTOMER
Excelent service
7/28/2021
Wendy K. VERIFIED CUSTOMER
Great customer service!
7/28/2021
Luis M. VERIFIED CUSTOMER
Anthony was the best. He knew everything about the servicing, finished the job ahead of schedule and made me feel welcome. I will no longer be visiting Costa Mesa Honda and coming here instead. It was such a breath of fresh air to be around people that care about your vehicle and time.
7/28/2021
Helen L. VERIFIED CUSTOMER
His service was quick and great!
7/28/2021
Gisela . VERIFIED CUSTOMER
Like last time, the service manager was friendly and personable. I have an issue with the repair people. The multi-point inspection checklist said my brake fluid needed to be changed and my cabin air filter needed to be replaced. The beak fluid was changed when I was there June 9 of this year and the cabin air filter I replaced myself about 3 weeks ago. So they did not really check it! How do I trust that they actually did all the other work they supposedly did? Can’t trust them and probably won’t be bringing my car back.
7/28/2021
Angie O. VERIFIED CUSTOMER
Excellent customer service!
7/28/2021
Mike And. VERIFIED CUSTOMER
JAcob was very professional. Love coming here to service my car. Thanks!
7/28/2021
Erica L. VERIFIED CUSTOMER
Cheyne was very friendly and very helpful. He made small talk and carried on the conversation and it felt genuine.
7/28/2021
Tia W. VERIFIED CUSTOMER
Always exceptional service with Benito at Norm Reeves!
7/28/2021
Violeta V. VERIFIED CUSTOMER
Joseph was very helpful and had great customer service skills!
7/28/2021
Patricia B. VERIFIED CUSTOMER
I was told first that the warranty was covering all the charges on the phone right before the car was picked up! Then when picking up the vehicle i was informed there was. $50 deductible I had to pay in order to pick up the car! Was very upset for I have been a Honda dealer in your location a customer for more than 25 years ! I had bought 4 Cars there! Besides it was part of a recall on the electrical and the alarm si it should have been all covered as I was told initially! Patricia
7/28/2021
Patricia B. VERIFIED CUSTOMER
Good and cordial service
7/28/2021
Yesenia V. VERIFIED CUSTOMER
Got the best service at the Honda center as always !
7/28/2021
Shashi A. VERIFIED CUSTOMER
Very professional, courteous and helpful.
7/28/2021
Robert And. VERIFIED CUSTOMER
Lilly was my customer service person and she was very helpful and I was pleased with her service. Shuttle drivers David and William were good service people also. I am pleased . Thank you
7/28/2021
Erlinda C. VERIFIED CUSTOMER
Very good service
7/28/2021