Service rep personality is very off-putting. Spends too much time chatting up female clients while line is very long. My old service rep was more professional and service oriented, unfortunately he is out on medical leave. I will go back to South coast vw for my next service.
7/27/2021
Latasha M. VERIFIED CUSTOMER
Awesome
7/27/2021
Bernice A. VERIFIED CUSTOMER
Christopher Silva Gutierrez demonstrated amazing costumer service.
7/27/2021
Terry L. VERIFIED CUSTOMER
Mitchell was charismatic and helpful throughout the service. He looked up to see if my car was still under warranty to alleviate the costs of repairs. I am so happy my car was still under warranty and I was informed. Mitchell also kept me informed regarding the availability of parts and to keep the car there to have it serviced the next day. Great experience!
7/27/2021
Mario E. VERIFIED CUSTOMER
Rossano has earned my trust as an experienced service advisor for my all Honda Accord servicing. Thank you Rossano! Thank you for the excellent communication and advice.
7/27/2021
Angela L. VERIFIED CUSTOMER
Paul was terrific. He kept me updated at every move . What a fine young man!!
7/27/2021
Victor D. VERIFIED CUSTOMER
Excellent overall customer service
7/27/2021
David D. VERIFIED CUSTOMER
Bryan was very attentive to my questions and concerns about my car's service. Delivery of my vehicle was on time and quick.
7/27/2021
Antonieta E. VERIFIED CUSTOMER
Prompt service and very professional in dealing with customer like me!
7/27/2021
Fern S. VERIFIED CUSTOMER
Excellent service as always
7/27/2021
Teresa M. VERIFIED CUSTOMER
Josue provided excellent customer service! He was very helpful and kept giving me updates of my vehicle.
7/27/2021
Sabrina N. VERIFIED CUSTOMER
Excellent customer service
Thank you
Waiting area clean and pleasant
Clean bathrooms
Thank you
7/27/2021
Ernesto O. VERIFIED CUSTOMER
Thank you for all your help. The customer service was exceptional!
7/27/2021
Lynn B. VERIFIED CUSTOMER
Mark was great, he explained everything and was patient answering all my questions.
7/27/2021
Raul S. VERIFIED CUSTOMER
No comments
7/27/2021
Lemen W. VERIFIED CUSTOMER
Excellent
7/27/2021
Mario P. VERIFIED CUSTOMER
I got done what I was supposed to get done in a timely manner. Thanks. MP