Not only some of the worst auto service I’ve received but some of the worst service I’ve received in recent memory. Im not one to usually talk **** about people cause I understand everybody can be going through something, but the service I received here showed me enough to never drive onto this dealership again.
8/18/2021
Marlene H. VERIFIED CUSTOMER
Bryan was very helpful. He answered all my questions and kept me updated on my vehicle.
8/18/2021
Patricia L. VERIFIED CUSTOMER
Ivette made my experience pleasant and easy. It was completely stress free. Thank you Ivette.
8/18/2021
Annette B. VERIFIED CUSTOMER
They completed the job in a timely manner!
8/18/2021
Joseph N. VERIFIED CUSTOMER
John Le services is very excellent.
8/18/2021
William B. VERIFIED CUSTOMER
None
8/18/2021
Bill . VERIFIED CUSTOMER
Arbenz did a great job today and the recap on the vehicle he provided helped me to make a very informed decision on that car.
8/18/2021
Jorge M. VERIFIED CUSTOMER
Professional service experience. Thank you.
8/18/2021
Lisa L. VERIFIED CUSTOMER
He was so nice, and made me feel like an individual person, not a line of customers.
8/18/2021
Debbie R. VERIFIED CUSTOMER
Thank you for having Tony on your team
8/18/2021
Bertha V. VERIFIED CUSTOMER
I will say I do all my car service here and your representatives are very well manner , working in Customer Service for over 30yrs. Honda is training there employees very very well.
8/18/2021
Jeremy H. VERIFIED CUSTOMER
Sean is a godsend to Norm Reeves, hes is attentive, fair and fast acting. Hes willing to play all positions to get the job done, right!!
8/18/2021
Veronica R. VERIFIED CUSTOMER
I was disappointed when Brandon informed me that I would have to call weekly or monthly to inquire as to whether the part that I ordered was available. I plan to inquire only during my service visits. I was also disappointed that he didn’t point out that my brake fluid and tires needed replacement. Other than that, he’s fine. I am concerned that my vehicle is not receiving a full inspection to make it safely until it’s next engine. Thanks for checking in!
8/18/2021
Nelly C. VERIFIED CUSTOMER
Excellent service
8/18/2021
Gagandeep B. VERIFIED CUSTOMER
He has excellent communication and customer service skills
8/18/2021
Jeanette G. VERIFIED CUSTOMER
Sandra was the best ????
8/18/2021
Alice C. VERIFIED CUSTOMER
I appreciate your associate Joseph showed me how to use Cruise control today and how to use Acc, sensor etc.I give him the highest score of customer service. Scale 10, excellent service.