Matthew was very professional and very thorough. After explaining what the service included, he asked if I had any additional questions, or if there was anything else he could do for me. Service from start to finish was exceptional! I’ll definitely be back for all no of my future service needs, and you’ll be my first choice when it’s time to purchase another Honda! ????????
8/18/2021
Gary D. VERIFIED CUSTOMER
Paul phan was very good with all he could our only complaint was the almost 5 WEEKS FOR THE NEW PART!
8/18/2021
Mary Ellen. VERIFIED CUSTOMER
Omar was very professional and helpful. I did notice that you had quite a few rolly poly bugs crawling around inside by the TV area by the reception desk up front. Was wondering if when a person was buying new tires would you be willing to match Discount Tire?
8/18/2021
Oscar S. VERIFIED CUSTOMER
Great experience
8/18/2021
Younil . VERIFIED CUSTOMER
He was excellent.
8/18/2021
Trinh T. VERIFIED CUSTOMER
I was very pleased with the overall service. Nathan did a wonderful job explaining explaining everything and providing status updates.
8/18/2021
Rosa C. VERIFIED CUSTOMER
Viviana is excellent! Exemplar customer service!
8/18/2021
Kazuko N. VERIFIED CUSTOMER
Paul was a great help! Very personable too!
8/18/2021
Alfredo R. VERIFIED CUSTOMER
I only brought my van to take care a recall that it has to be done,however parts were ordered, and I will bring back my van at the end of the month.
But I am fully satisfied. Thank you
8/18/2021
Jesus G. VERIFIED CUSTOMER
I’m very grateful for always having Rafael Go nzalez always helping me Iin best of knowledge, always with a smile and will to help ! I’m very sayusoqith hjs customer service, would give him a 100 if posible
Thanks Rafael!!!
8/18/2021
David B. VERIFIED CUSTOMER
Rafael was well trained and followed procedures 100%! Great personal service!
8/18/2021
Rose D. VERIFIED CUSTOMER
Excellent
8/18/2021
Michael H. VERIFIED CUSTOMER
Great service. Kevin is great representative for Norm Reeves.
8/18/2021
Bill H. VERIFIED CUSTOMER
Very satisfied!
8/18/2021
Mary C. VERIFIED CUSTOMER
Will do.
8/18/2021
Kourosh Z. VERIFIED CUSTOMER
After several times, I still do not know whether my car tires have a warranty or not, they do not give clear answers.
8/18/2021
Hector N. VERIFIED CUSTOMER
Great service thank you for everything
8/18/2021
San L. VERIFIED CUSTOMER
She was excellent
8/18/2021
Jose M. VERIFIED CUSTOMER
Good job
8/18/2021
Robert S. VERIFIED CUSTOMER
I was there to put on a sealant around doors & locks. I had an appt for 9;40 & arrived at 9:35. When u took the car it was 9:50 & I was told it would take 1 1/2 hrs. At 12:30 I went to a service tech & explained I was told 1 1/2 hrs & it is now 2 1/2 hrs. I was told he would check but no one ever came back to let me know. Then at 1:30 I went to a service tech & said it has been 3 1/2 hrs & I want my car now whether finished or not. Finally received the completed car 10 minutes later. I have a free oil change from you but I will not be returning to your service dept. I will go to Whittier or Puente Hills thank you