IVETTE is very helpful and kind, go above and beyond
9/5/2021
Antonio I. VERIFIED CUSTOMER
Services needed were explained in detail
9/5/2021
Chris F. VERIFIED CUSTOMER
Brandon and his team provided excellent customer service and follow up support.
Great mannerism and business. Highly recommend. It’s hard to find employees with such pride in their jobs.
9/5/2021
Monica B. VERIFIED CUSTOMER
Great Customer Service by Ramiro Montes, I will definitely keep coming back to get my Honda serviced.. By far a wonderful employee, such an absolute Asset to Honda Service Dept & overall great person... :)
9/5/2021
Melissa W. VERIFIED CUSTOMER
Very nice staff! Pleasant experience.
9/5/2021
Evelyn C. VERIFIED CUSTOMER
I’m always satisfied with the service at Norms Reeves. Benitos makes taking my car in an easy process. Thanks for having great staff members like Benito.
9/5/2021
Anna R. VERIFIED CUSTOMER
Thank you Manny for everything.
9/5/2021
Adrian G. VERIFIED CUSTOMER
Very polite. Professional. Helpful.
9/5/2021
Tina G. VERIFIED CUSTOMER
Overall everyone was nice, Joseph was nice, but I was a little disappointed that the few times I reached out to the advisor to find out when my car was going to be ready, he was hard to locate even by fellow employees. When my car was finally ready, which was 3 hours past the time(6pm) that I was told, my advisor sent me a text to say it was ready. Apparently, he was already gone for the day so I had to ask another advisor when I could make my payment, get my car and leave. I have a Toyota vehicle as well and their advisors stay in contact and actually come and get you when the cars done. Toyota has great communication with their clients. Communication needs to improve with certain advisors, not all.
9/5/2021
Ryan B. VERIFIED CUSTOMER
Thank you so much, Joseph! I appreciate your assistance today.
9/5/2021
Luis R. VERIFIED CUSTOMER
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9/5/2021
Dannielle C. VERIFIED CUSTOMER
Vivian was very professional and provided excellent services!!! She was very pleasant and did every thing in her power to help resolved my problem!!! Awesome job from her and I will continue to come back to her for my car needs.
9/5/2021
Annette G. VERIFIED CUSTOMER
Knowledgeable and efficient
9/5/2021
Vivian N. VERIFIED CUSTOMER
Benito has done a great job in helping me. Thanks
9/5/2021
Geri P. VERIFIED CUSTOMER
Tyler was great! Sharon was a great help as well! The only complaint I have is with roadside assistant.I waited five hours and then just got a jump and drove in myself.
9/5/2021
Veronica D. VERIFIED CUSTOMER
Excellent Service
9/5/2021
Anthony K. VERIFIED CUSTOMER
Outstanding service. Thank you.
9/5/2021
Kevin Y. VERIFIED CUSTOMER
Super fast service! Brook took care of us and handed our car back in insane time!
Thank you!
9/5/2021
Yuriy P. VERIFIED CUSTOMER
Prompt and good service
9/4/2021
Ramona R. VERIFIED CUSTOMER
All is well except I always have to call hours later to see if my car is ready