I'm quite happy with my experiences thus far. I haven't felt any pressures for services I may not need thus far.
Any/all future service needs I will be contacting him!
9/4/2021
Natalie H. VERIFIED CUSTOMER
:)
9/4/2021
Keith C. VERIFIED CUSTOMER
Okay
9/4/2021
Denise C. VERIFIED CUSTOMER
Very polite and professional
9/4/2021
Sandy S. VERIFIED CUSTOMER
joshua is always very helpful and pleasant. thank you.
9/4/2021
Cheryl L. VERIFIED CUSTOMER
Mariela is a wonderful service representative! Very kind, professional, and friendly. She kept me informed regarding the status of my vehicle and the proposed timeframe for completion of the work.
9/4/2021
Itzel H. VERIFIED CUSTOMER
Bryan Ortiz was so amazing, thoughtful, and personable! I loved the amazing service he gave regardless of how busy it was! All the people there were super helpful and had an amazing attitude!
9/4/2021
Carmen M. VERIFIED CUSTOMER
Thank you for great customer service and reliability.
9/4/2021
Simon B. VERIFIED CUSTOMER
Nathan is the reason I go to service my car there. From day one, he was so personable. He takes care of my car and takes the time to really listen. If I call and leave a voicemail, he calls back no matter what. If I’m having a car problem, he gives me the best advise in what to do. When my mom takes her car in, she only goes to Nate. He takes care of her like she was his own mother. Wow! That’s character and integrity. Nate knows a lot of Hondas and goes out of his way to make sure the customer feels like they’re in good hands. What else can I say? Nathan B is the Best!!!
9/4/2021
Carlos P. VERIFIED CUSTOMER
Rafael was amazing! Thanks to him I'll be returning
9/4/2021
Sarah G. VERIFIED CUSTOMER
My service provider, Mitch, was extremely helpful and accommodating. I had a positive experience bringing my car in and he thoroughly explained everything. He offered a complimentary Lyft ride which I accepted and waited for his call for vehicle updates. Overall I was very pleased and highly recommend this place for the service and professionalism. Thank you!
9/4/2021
Richard H. VERIFIED CUSTOMER
I was happy with the service I received.
9/4/2021
Todd J. VERIFIED CUSTOMER
Michael’s made my vehicle service experience as easy as it can be. His customer service is outstanding. Thanks again Michael!
9/4/2021
Reuben N. VERIFIED CUSTOMER
You’re the best my friend from Reuben
9/4/2021
Frances S. VERIFIED CUSTOMER
Jamie was very friendly and knowledgeable.It was a pleasure dealing with him
9/4/2021
Samantha S. VERIFIED CUSTOMER
John Le always ensures we have a great customer service experience. He’s the best!
9/4/2021
Cheron D. VERIFIED CUSTOMER
Trevor was amazing!! Had my service completed fast and let me know if I had any problems to contact him.
9/4/2021
Tom L. VERIFIED CUSTOMER
Was glad that I was called about my dirty brake fluid got that replaced now I don't have to worry about it I would definitely buy a car at Cerritos Ford in the future
9/4/2021
Mike I. VERIFIED CUSTOMER
Tim did a great job, I would recommend him and your dealership