The staff were great but not having the part to fix my vehicle is unacceptable.
Honda has been aware of this issue for sometime, so best laid plans would be to build inventory to accommodate their customers
At this time of year the weather is TOO HOT to drive around with no aircon
9/9/2021
Scot B. VERIFIED CUSTOMER
It was the first time I had met Jessica as my previous Service Advisor had left the Dealership. I will be back for sure to work with Jessica on both or my Honda's.
9/9/2021
Gabriela J. VERIFIED CUSTOMER
Thank you very much… your rep gave me the best service and he was so helpful and nice … very professional team
9/9/2021
Raquel B. VERIFIED CUSTOMER
Excellent job
9/9/2021
Albert A. VERIFIED CUSTOMER
I was a long time customer (12+ years)of Whittier Honda (now Ocean Honda) and when I took my Honda Accord (not purchased at your dealership) to your dealership I was pleasantly satisfied with the service I received that I committed to the salesman that when I was ready to lease another Honda, it would be from your dealership. My service experience and now my sales experience have me satisfied and sold. I will be back again for service or a new Honda in the future.
Thank you again
9/9/2021
Elias C. VERIFIED CUSTOMER
Friendly service
9/9/2021
Ernesto D. VERIFIED CUSTOMER
Ramiro Montes is an excellent service representative and continues to be the reason why my family takes our Hondas to Norm Reeves.
9/9/2021
Cynthia F. VERIFIED CUSTOMER
Valentin was an excellent service advisor he ensured my car was taken care of and just feel he goes above and beyond to ensure customer satisfaction. I would definitely come back as long as Valentin is my service advisor. Just feel he really takes care of the customer. He has serviced my other cars in the past so I know he deserves the praises in his work. I’m sure he’s been there 10 plus years and you can tell he takes pride in his work. Thank you Valentin for your hard work.
9/9/2021
Yvonne . VERIFIED CUSTOMER
Brandon was great
He help us
I’m so thankful I was there
9/9/2021
Lee S. VERIFIED CUSTOMER
Norm Reeves provides Super Service in every aspect of the total process.
9/9/2021
Blanca M. VERIFIED CUSTOMER
Rossano was a very nice gentleman who treated me with respect. I have to say the same thing of the young guy who drove car to be serviced.
9/9/2021
Natasha J. VERIFIED CUSTOMER
Joseph was awesome!!! He was very business friendly and made my experience great today .. He Rocks..
9/9/2021
Tamone P. VERIFIED CUSTOMER
Javier was great as always!
9/9/2021
Alexander M. VERIFIED CUSTOMER
Tim was very responsive and helpful. When I booked they had no appointments at the time I wanted but she called me back after getting a better option. Very good service.
9/9/2021
Kaneshia W. VERIFIED CUSTOMER
Bryan Ortiz was awesome. Excellent customer service. I will be back for my brake fluid service.
9/9/2021
Vu H. VERIFIED CUSTOMER
John is really helpful. He quick, and professional. Thanks
9/9/2021
Lisa W. VERIFIED CUSTOMER
Excellent customer service. Kind and helpful!
9/9/2021
Janice N. VERIFIED CUSTOMER
Great service, in all areas employees and car. Thank you for being so helpful to us customers