he took time to listen about my concern about my car problems and the costs of the service. he seems to put himself into my shoes and i like thst kind of service
thank tiu
9/9/2021
Iman A. VERIFIED CUSTOMER
Trevor Rodriguez is awesome! Trevor is very helpful. I appreciate his assistance. Thank you, Trevor!
9/9/2021
Rosa T. VERIFIED CUSTOMER
Manny goes above and beyond providing excellent customer service. Always a great experience.
9/9/2021
Marcus P. VERIFIED CUSTOMER
Besides the dirt smudge on the center consul that I had to bring the vehicle back to have cleaned up everything was satisfactory
9/9/2021
Manuel H. VERIFIED CUSTOMER
Great work, very happy with Samuels service.
9/9/2021
Sharron O. VERIFIED CUSTOMER
Great!! Customer Service is Always Appreciated. Thank You ????
9/9/2021
Sondra V. VERIFIED CUSTOMER
Thanks Norm Reeves Hyundai for always taking care of my vehicle needs. I always feel like I am heard and taken care of.
9/9/2021
Moises C. VERIFIED CUSTOMER
After receiving my car by the pickup/drop off system…I verified that what I asked was performed on my car. After expecting the engine, I noticed that my liquids in my car were not topped off. All liquids were below standard. I spoke to my advisor and he told me my liquids “should be” below “Min”. Minimum means AT LEAST or more. I clearly needed my car to go home as I was finishing up at work; and my advisor asked if I could bring the car back to the dealership to check my car. I paid about $100 for the full oil change and maintenance check just to receive my car not checked. I will not bring my car back to Cerritos for further maintenance.
9/9/2021
Davood S. VERIFIED CUSTOMER
Perfect
9/9/2021
Geoffrey R. VERIFIED CUSTOMER
Great service.
9/9/2021
Eileen S. VERIFIED CUSTOMER
I feel very blessed to have been helped by Josue. He went above and beyond to make sure that I was able to get the help needed with my car on top of being able to pay for it. With this last year of Covid and hours dropping, I truthfully came into the dealership thinking the worst. Needless to say, my car is fixed and I still have funds for other bills. I’m so insanely thankful for Josue going out of his way to help me and truly taking care of me, my car, and wallet.
9/9/2021
Rafael M. VERIFIED CUSTOMER
Julie Canales was very helpful, l had a good experience. I was about to leave the service center because someone I talked to before her wasn’t able to help me. Then she came, and was able to solve the problem.
9/9/2021
Shreyas K. VERIFIED CUSTOMER
Great service, explained everything nicely. Would visit again.
9/9/2021
Jean G. VERIFIED CUSTOMER
Always the best.
9/9/2021
Desiree C. VERIFIED CUSTOMER
Great customer service always! Thank you Bryan
9/9/2021
Jack J. VERIFIED CUSTOMER
Trevor was very thorough in advising on the required service.