As always, service is very professional. I always leave feeling that I am well taken care of.
9/9/2021
**** H. VERIFIED CUSTOMER
All good
9/9/2021
Maxine H. VERIFIED CUSTOMER
Always a pleasure to be there. Kind and attentive staff.
9/9/2021
Victor C. VERIFIED CUSTOMER
Rafael has been an absolute professional handling my vehicles for quite some time now. Always clear and helpful in detail when on a consultation. Very much the reason we keep bringing our vehicles there. Thank you!
9/9/2021
Heidi U. VERIFIED CUSTOMER
Thank you for your service.
9/9/2021
Suhang D. VERIFIED CUSTOMER
Trevor is great! Open ended, kept the conversation professional and to the point, and didn’t mislead or push anything. A solid employee whom I will be requesting for all future appointments.
9/9/2021
Maria V. VERIFIED CUSTOMER
Thank you for being so nice. I appreciate you answering all my questions too :)
9/9/2021
Thomas W. VERIFIED CUSTOMER
Thanks
9/9/2021
Esmeralda . VERIFIED CUSTOMER
Thank you
9/9/2021
Geneva G. VERIFIED CUSTOMER
The wait time is not acceptable. This happened once before, I was told two n half hours but after two n half hours they tell me they're behind n it will take longer. I waited a total of 5 hours.
9/9/2021
Daisy C. VERIFIED CUSTOMER
Love customer service provided by Lili. She was very professional, knowledgeable,enthusiastic, listens to the customer concerned and addressed it. The best part is her genuine positive, enthusiasm made me feel at home.
9/9/2021
Fernando E. VERIFIED CUSTOMER
After bringing an issue of a glove compartment damaged during my previous car submittal I was told that I would still have to partially pay for the repair. I find this resolution highly unsatisfactory. Had I damaged my own glove compartment I would have paid in full for the repair as I have with previous problems and with other cars. Even if whoever damaged it on your property would have simply used the regular key submitted during repair they could have just opened it and found, (shockingly enough) gloves and the owner’s manual. It is simply the principle of the matter. We only use norm reeves Honda for purchasing and service. It was damaged there. I would like for it to be fixed there.
9/9/2021
Charlotte T. VERIFIED CUSTOMER
Love my new crosstrek and the Subaru employees!!
9/9/2021
Jesus G. VERIFIED CUSTOMER
Visit the store to many times to get the job done need more communication hopefully things will change for the next visit thank you
9/9/2021
Marlyand G. VERIFIED CUSTOMER
The mechanics are professional and on top of having great service provided .
I plan on driving to this dealership soon to get my oil changed and have the 19 point check .
I look forward to it .
9/9/2021
Johnny M. VERIFIED CUSTOMER
I had a pleasant experience during my service. The only issue that came up was the long wait to find a loaner vehicle for me. I had an appointment all set up and the service needed was covered by my extended warranty. So I do not understand what the delay was to find a loaner vehicle was based on. Otherwise my visit was good.
9/9/2021
Kimberly F. VERIFIED CUSTOMER
Lilia was a great help and made my experience go very smoothly. I appreciate her explaining everything to me and being very transparent. She was amazing!