He was very efficient and kept us informed of the service status.
11/5/2021
Teresa B. VERIFIED CUSTOMER
To fix the van was too expensive so I will have to find a cheaper mechanic to fix the van.
11/5/2021
Aubrey S. VERIFIED CUSTOMER
Very professional service
11/5/2021
Kerri W. VERIFIED CUSTOMER
Polite and friendly
11/5/2021
Yajaira T. VERIFIED CUSTOMER
Awesome job!
11/5/2021
Janice S. VERIFIED CUSTOMER
She was very helpful and pleasant to work with.
11/5/2021
Federico M. VERIFIED CUSTOMER
Took more than 6:30 hours to tell me the problem with the air conditioning I spend all day didn’t went to work because they took their sweet time will look for better service at another dealership
11/5/2021
Tamiko A. VERIFIED CUSTOMER
Excellent Service!! Thank you Thomas!!
11/5/2021
Gretchen F. VERIFIED CUSTOMER
Thanks for all your help and customer support. I always appreciate the great service when I bring my car to Cerritos Ford.
11/5/2021
Benjamin G. VERIFIED CUSTOMER
Ricardo was very professional and listened to my concerns.
11/5/2021
Yat S. VERIFIED CUSTOMER
Was able to schedule an appointment right after I called, hopefully problem been taken care, will need more time to drive the car to sure it is a fixed.
11/5/2021
Sally M. VERIFIED CUSTOMER
He kept me informed on the progress of the service, I totally appreciated that. Thank you and keep up the good work.
11/5/2021
Armando M. VERIFIED CUSTOMER
Great Service. Mr. Martinez is a very knowledgeable person. Also, please stock roof racks. Lol. Thank you
11/5/2021
Marco G. VERIFIED CUSTOMER
Everyone was very professional
11/5/2021
Lynette R. VERIFIED CUSTOMER
We absolutely love Julie she is our service advisor for our family for years, the problem I have is not with Julie it’s with the service managers first of all norm reeves Honda installed the wrong axel on my car which caused the barrings to mess up they changed only one which they should have changed two or both, it is faulty mechanics at it best. At this point I’m not a satisfied customer norm reeves let me down everything should have been offered.
11/5/2021
Joselle A. VERIFIED CUSTOMER
Excellent service by Miguel!
11/5/2021
Ivan C. VERIFIED CUSTOMER
Robert was very professional, and helpful during my visit. I appreciate him and the service he provided to me.
11/5/2021
Lacie J. VERIFIED CUSTOMER
Great job! Even showed me how to turn off the tire pressure sensor.
11/5/2021
Raul O. VERIFIED CUSTOMER
Car is back to normal
11/5/2021
Jeffrey B. VERIFIED CUSTOMER
Parts not available on scheduled appt, have to leave car overnight, parts where not delivered till noon, have to come to work late with short noticed, Mr. RICARDO B is not at fault, he made sure to notify me asap when my car was ready, truly appreciated how he handled the situation