Simona is as always THE BEST!
Yall better give her a large bonus for the holidays!
10/31/2025
Ryan T. VERIFIED CUSTOMER
I had an outstanding experience with Thanh. He is extremely professional, knowledgeable, and genuinely helpful throughout the entire process. The service was efficient and I was always kept informed. Thank you Thanh for your great customer service!
10/31/2025
Daniel U. VERIFIED CUSTOMER
Leo Lazcano is very helpful and a great guy
10/31/2025
Mary P. VERIFIED CUSTOMER
Jonathan was nice and competent
10/31/2025
Leslie B. VERIFIED CUSTOMER
Javier provided excellent service and I will ask for him personally in the future.
10/31/2025
Eric D. VERIFIED CUSTOMER
N/a
10/31/2025
Myrna A. VERIFIED CUSTOMER
Great service! Great service writer
10/31/2025
Marisol T. VERIFIED CUSTOMER
Great customer service . He was very helpful and patient and made process smoother .
10/31/2025
Anthony T. VERIFIED CUSTOMER
I never had my car serviced today10/30/25.
10/31/2025
Jennifer M. VERIFIED CUSTOMER
I would just like to say that Sal was absolutely fantastic to deal with. Really all the staff I’ve interacted with there at Norm Reeves have been exceptional since I started bringing my vehicle in for service back in 2022.
10/30/2025
Wendy A. VERIFIED CUSTOMER
Benito was very pleasant and good to communicate with. The vehicle was done in a timely manner.
10/30/2025
Janice B. VERIFIED CUSTOMER
Polite and thorough. Thank you.
10/30/2025
Natalia V. VERIFIED CUSTOMER
Friendly and accommodating
10/30/2025
Mario F. VERIFIED CUSTOMER
Great service
10/30/2025
Anna L. VERIFIED CUSTOMER
Excellent service was provided by Jonathan Romero.
10/30/2025
Sonia H. VERIFIED CUSTOMER
Very polite, friendly, good listener and professional. Ernesto is an asset to your company.
10/30/2025
Said F. VERIFIED CUSTOMER
Very professional and great customer service.
10/30/2025
Allison R. VERIFIED CUSTOMER
It was very transparent and timely! Thank you for your support!
10/30/2025
Richard B. VERIFIED CUSTOMER
Outstanding young man. Good hire
10/30/2025
Erick L. VERIFIED CUSTOMER
You guys caused me to lose almost 3 weeks of time of getting my car actually repaired. I brought it into just have diagnostics it and it'll be an insurance issue because of rodent damage and I told you guys that I was going to take it you just had to contact my adjuster to tell them. You guys hold my car hostage for almost 3 weeks because you jumped the gun and ordered a wiring harness that you wanted $3, 500 . Some guys to start ordering clearly stated I was going to take it to a mechanic yet you ignored me and continued on and only now this week did you release a car. And every platform I can I'm going to give you guys a bad review took advantage of my trust and try to pressure me to do something that I do not and I will never forget it