I had a wonderful experience thanks to Nicole! She greeted me with a friendly handshake and immediately made me feel at ease. Throughout my visit, she was professional, communicative, and ensured I had peace of mind every step of the way. I truly hope she remains with the company, I would absolutely return and ask for her assistance again.
10/31/2025
Frank Ming. VERIFIED CUSTOMER
Very satisfied
10/31/2025
Fanny L. VERIFIED CUSTOMER
Yes, my overall experience was seamless. I’m very happy with the hassle free and efficient work.
10/31/2025
Marlon R. VERIFIED CUSTOMER
Amazing customer service. Very honest and professional.
10/31/2025
Lorraine H. VERIFIED CUSTOMER
Service always great at Norm Reeves.
10/31/2025
Bobbie J. VERIFIED CUSTOMER
Tech was very nice and service great
10/31/2025
Jane C. VERIFIED CUSTOMER
It was a very busy Saturday. You got me finished quickly and after checking out my concern found it was a normal process in the car.my relief. They knew I was waiting for the car and got me done quickly. Thank you
10/31/2025
Lisa S. VERIFIED CUSTOMER
Eduardo was fantastic!!
10/31/2025
Noblin H. VERIFIED CUSTOMER
THANK YOU!
10/31/2025
Selem M. VERIFIED CUSTOMER
Very bad service
10/31/2025
Vicki T. VERIFIED CUSTOMER
The service tech was great no complaints at all
10/31/2025
Christian H. VERIFIED CUSTOMER
After getting my car serviced and driving it to work the following day within 1 mile from my house the tire pressure light came on, I checked all my tires and none of them seem to be low.
10/31/2025
Valerie L. VERIFIED CUSTOMER
Aaron was very helpful and considerate.
10/31/2025
Jon W. VERIFIED CUSTOMER
We have been very happy with having our vehicles serviced at Norm Reeves HB for many years. We recently purchased a new vehicle from them and will continue to go there for service. They are very honest and do excellent work, I wouldn’t take our Hondas any place else.
10/31/2025
Arnoldo S. VERIFIED CUSTOMER
I appreciate that Mr. Miguel Cabrera took the time to explain what kind of service my Honda HRV needed, I was treated with respect. I’m very happy satisfied! Thanks again Mr. Miguel !
10/31/2025
Cindy L. VERIFIED CUSTOMER
Everything fine
10/31/2025
Victor C. VERIFIED CUSTOMER
Will come again.
10/31/2025
Julia L. VERIFIED CUSTOMER
Excellent service and great communication.
10/31/2025
Tracy G. VERIFIED CUSTOMER
Robert Gonzales was professional, personable and a Man of his word. Robert said that my vehicle would be finished in less than two hours and he delivered. I recognize and appreciate awesome customer service. Thank you Robert for a wonderful Honda experience!
Sincerely,
Tracy Stston-Green
10/31/2025
Gail O. VERIFIED CUSTOMER
He was very thorough telling me what type of service my car needed today. He worked the outdoor register, I walk with a cane and he first warned me about the curb so I wouldn’t trip and he had one of the service people to bring my car directly in front of the waiting room door so that I wouldn’t have to walk too far to get my car after the service was completed. He estimated my wait would be around two hours but it was only about an hour and 3/4. He informed me with a text when my car was ready.