Rudy took care of all my requests. He promised to have vehicles completed when I needed it and it was. He is very easy to work with
10/31/2025
Caroline M. VERIFIED CUSTOMER
Sal was very attentive and courteous. Even informed me of a soon to expire warranty. Made sure I had a ride home and back while my vehicle was being worked on.
10/31/2025
Anais R. VERIFIED CUSTOMER
Valerie was awesome! She got me in for an oil change super quick and efficiently. No fluff. Thank you, Valerie!
10/31/2025
Coleen W. VERIFIED CUSTOMER
I was very please with the service, Kyle was very nice and professional
10/31/2025
Cagdas O. VERIFIED CUSTOMER
Benito very helpful to me. Thanks again for service.
10/31/2025
Marivel M. VERIFIED CUSTOMER
He was very thorough and kept me informed about my vehicle. He was very polite and I received the services I needed. Thank you
10/31/2025
Jasper E. VERIFIED CUSTOMER
Leo Lazcano is a outstanding person, very professional, kind and respectful and very polite and took his time talking to me i would like to give him a 100% im very satisfied/Happy to work with him im happy to be a Honda Family
10/31/2025
Janis K. VERIFIED CUSTOMER
Richard went over and beyond to get all of my car service needs completed today, 10/30/2025, as I am taking a road trip soon and would not have time to bring it back in. Richard is a real asset to Norm Reeves of Cerritos. Thank you, Richard.
10/31/2025
Brendan E. VERIFIED CUSTOMER
I felt like he really tried to help me out and go above and beyond what was expected. His customer service was excellent
10/31/2025
Cynthia B. VERIFIED CUSTOMER
Your service department has efficient, polished workflows and every staff member who helped us was incredibly attentive, kind and knowledgeable. Thank you!
10/31/2025
Christine T. VERIFIED CUSTOMER
Candice was kind-attentive and very knowledgeable of my car and how to describe my issue accurately????
10/31/2025
Danilo B. VERIFIED CUSTOMER
Very good
10/31/2025
Geena G. VERIFIED CUSTOMER
Rudy was amazing. Ford never ever fails me. They have been amazing for 25yrs to me and longer for my family!! Ford family forever!
10/31/2025
Henry E. VERIFIED CUSTOMER
Very friendly, knowledgeable and helpful service! Thank you.
10/31/2025
Beatrice T. VERIFIED CUSTOMER
Clean comfortable waiting area. Pleasant staff. Superb car wash.
10/31/2025
Michael P. VERIFIED CUSTOMER
I am satisfied with the work and Moe was a great help! I’m not happy our work was not covered under the 2 or 3 warranties we have.
10/31/2025
Fenny H. VERIFIED CUSTOMER
His service was attentive and friendly.
10/31/2025
Greg B. VERIFIED CUSTOMER
Ivette was very nice and took good care of my wife’s CR-V today. We are going to be good customers of Norm Reeves!
10/31/2025
Craig C. VERIFIED CUSTOMER
SAL IS VERY KNOWLEDGEABLE, VERY FRIENDLY, ATTENTIVE TO DETAILS, and he was a Pleasure to work with on the service of our 2024 Honda Accord. Sal is an asset to Honda, and an important part of your employees. Don’t EVER let him go. He will bring Honda MANY Return Customers.
Sincerely,
Debbie Crispin