Michael is great. Very professional. I don’t trust anyone else with my Jetta. Norm Reeves VW is great.
12/14/2021
James G. VERIFIED CUSTOMER
Armando was very personable, and although he was clearly busy when I checked in my vehicle, he spent the time necessary to discuss my vehicle and address all my concerns / answer my questions without making me feel rushed…..great customer service and an asset to your service department!
12/14/2021
Nicole C. VERIFIED CUSTOMER
Great customer service with Jessica...very amicable...
12/14/2021
Tracy S. VERIFIED CUSTOMER
Paul (Phuong) provides too-notch customer service; his competence, work ethic, and wit make for a satisfying repair experience — notable, as having one’s vehicle worked is typically a stressful endeavor. Promote him to management and eventual ownership. He’s that skilled.
12/14/2021
Monica A. VERIFIED CUSTOMER
Mr. Sanchez was professional and knowledgeable, made sure my windshield wipers were working and reminded of my past recommendations that required my attention, he is a great asset to the company
12/14/2021
Kurtis A. VERIFIED CUSTOMER
Appreciate your working with me in the process of getting the job done.
12/14/2021
Chase B. VERIFIED CUSTOMER
Mr. Brucks was great. I told him I was in a bit of a time crunch and they got me out an hour ahead of schedule! Couldn’t be happier with my experience. Will definitely be back for all of my future services!
12/14/2021
Jana C. VERIFIED CUSTOMER
I came in for a quick tire change. Probably a 20 minute job. I sat there for over 2 hours. Very unexceptionable. Miguel was nice enough to take off the labor cost.
12/14/2021
David C. VERIFIED CUSTOMER
After waiting two hours, shuttle ride is available. Is it that long to wait for shuttle ride?
12/14/2021
Irene D. VERIFIED CUSTOMER
Thank you!
12/14/2021
Ross V. VERIFIED CUSTOMER
Trevor Rodriguez provided excellent customer service. His knowledge, efficiency, thoroughness, and thoughtfulness were greatly appreciated. This kind of service is what makes Norm Reeves Honda an easy decision when it comes to servicing my vehicle. Also, as someone with a compromised immune system due to chemotherapy treatments, it is reassuring to know Norm Reves Honda employees are vaccinated and trained to wear masks over mouth and nose. Safety is clearly a top priority.
12/14/2021
Gina M. VERIFIED CUSTOMER
Very professional
12/14/2021
Xena S. VERIFIED CUSTOMER
Wonderful experience. Was helped by Joseph Vargas and he explained everything perfectly and provided great customer service!!
12/14/2021
Roxanne L. VERIFIED CUSTOMER
Our problem could not replicated. We ended up getting an oil change. Customer service was good.
12/14/2021
Charles G. VERIFIED CUSTOMER
The waiting area was OK I’m satisfied get teamwork everybody was helpful. Thanh did good thank you
12/14/2021
Tito B. VERIFIED CUSTOMER
Trevor Rodriguez is exceptional . He went above and beyond. Went into my account and it turns out my service was covered under warranty ordered my part and asked if I was available to come in the next day. Took in my car today and was very nice and explained the service thoroughly . Norm Reeves Honda needs more advisors like him.