Gas tank replaced, recall. Gas smell driving home at times overwhelming. Tire replaced was main reason for visit. Rim could have been left cleaner. They are specialty rims from Honda. No recalibration of tires, low pressure warning came on.
12/16/2021
Edith G. VERIFIED CUSTOMER
Gary was excellent, as he kept me apprised of every detail in regards to the progress of my vehicle. I always ask for Gary, because of his hands on touch. Wouldn’t want anyone else, also wouldn’t go anywhere else because of him!
12/16/2021
Sandra H. VERIFIED CUSTOMER
Tom Brucks have taken care of me for 12 years. And done an outstanding job
12/16/2021
Marco C. VERIFIED CUSTOMER
I was told I could not get a loaner because I did not purchase my auto at Norm Reeves after I explicitly requested it when I made my appointment. Besides waiting my time, I was made to feel like it was my fault. Unacceptable. Complete unsatisfied.
12/16/2021
Yolanda G. VERIFIED CUSTOMER
service was great today. quick!
12/16/2021
Martina P. VERIFIED CUSTOMER
The entire staff were friendly and attentive. Great customer service
12/16/2021
Johanna H. VERIFIED CUSTOMER
Mark provided excellent communication regarding my vehicle and maintained friendliness and professionalism throughout this process.
He represents Honda well.
12/16/2021
Robert . VERIFIED CUSTOMER
Rudolph always takes great care of my vehicles. He’s very professional and knowledgeable and returns them in a timely matter. Thanx everyone.
12/16/2021
Chad P. VERIFIED CUSTOMER
Rudolph was very helpful and answer all my ?s and did as much as he could **** that warranty people slack on it 5 stars for sure
12/16/2021
Sherry S. VERIFIED CUSTOMER
Josh, went beyond and above for amazing customer service. Truly appreciate his kind service, look fwd to my next visit. Thanks
12/16/2021
Alejandra . VERIFIED CUSTOMER
Robert Bautista was awesome , he took the time to call the other Honda dealership that I usually attend to find out what services I needed .
12/16/2021
Wonhee L. VERIFIED CUSTOMER
Thank you
12/16/2021
Angelica D. VERIFIED CUSTOMER
Mark is very knowledgeable
12/16/2021
Veronica S. VERIFIED CUSTOMER
Jessica was very patient and explained everything in detail. She didn’t rush me and treat me like a number. She didn’t pressure me for more repairs than I was ready to approve at this time. I will be back!
12/16/2021
Maria A. VERIFIED CUSTOMER
Richard was very nice in assisting me. I appreciated the communication on my car status.
12/16/2021
Yesica S. VERIFIED CUSTOMER
Excellent service from Josue.
12/16/2021
Angela F. VERIFIED CUSTOMER
Joshua is a pleasant young man who is well spoken and professional.
12/16/2021
Marian . VERIFIED CUSTOMER
I find coming to Norm Reeves always a good experience!!!! Service department is very pleasant always …..Always helpful
Merry Christmas to Kevin and all in the service department!!!
Thank you!!!!