Candice was wonderful. Polite, knowledgeable. After service was completed . She stayed with me to make I knew how to use the new equipment. Five stars. Thank you Candice
12/31/2021
Jay J. VERIFIED CUSTOMER
Awesome
12/31/2021
Cary W. VERIFIED CUSTOMER
Thank you
12/31/2021
Adrian Y. VERIFIED CUSTOMER
Thank you. ROBYN IS A REAL CUSTOMER SERVICE PROFESSIONAL. We hope to work with her every time our aviator needs service.
12/31/2021
Mark W. VERIFIED CUSTOMER
Very efficient.
12/31/2021
Christine Diane. VERIFIED CUSTOMER
Very helpful and accommodating. I had the best service experience
12/31/2021
Maria R. VERIFIED CUSTOMER
Thank you for your services today
12/31/2021
Jacob C. VERIFIED CUSTOMER
Great job
Very prompt.
12/31/2021
Uchenna N. VERIFIED CUSTOMER
Always courteous
12/31/2021
Ahmed A. VERIFIED CUSTOMER
I have a flat tire again in a few hours & tomorrow I have to stop again by morning to fix the same tire again. I will waste more time again & I have to excuse from work again. I’m not satisfied at all.
Briefly, Bad technical service.
12/31/2021
Alicia M. VERIFIED CUSTOMER
Awesome service advisor
12/31/2021
Pon S. VERIFIED CUSTOMER
My appointment is at 1pm for a tire check. I checked in at 1230. I got a car back at 430pm. It was way too long. I noticed you have one machine to do all customers tire. Please add more tire machine to increase efficiency and reduce wait time. If the wait time is still long, it will effect my decision to buy tires next time.
12/31/2021
Marie H. VERIFIED CUSTOMER
She was the best service rep I have EVER had in all the cars I’ve ever owned
She is excellent in her job. She is truly amazing
12/31/2021
Edgar H. VERIFIED CUSTOMER
Robyn was really nice , and took care of me with professionalism. I was satisfied with the whole customer service experience from her
12/31/2021
Dimitri M. VERIFIED CUSTOMER
Jason Ung is One of the best service advisors Very helpful A man of integrity And understanding. I really appreciate the help he gave me today with my daughter’s Car. Thank you.
12/31/2021
Michael D. VERIFIED CUSTOMER
Carlos, my service technician, was a true pleasure to work with. He was knowledgeable, courteous, and efficient. I have three Hondas which I purchased at Sierra Honda and where I normally service these vehicles. Based on Carlos’ kind and professional service, I may start servicing all my vehicles at Norm Reeves.
Thank you,
Michael D
12/31/2021
Martin M. VERIFIED CUSTOMER
As always, Anthony Sanchez goes above and beyond to make ones experience pleasant. He is a very knowledgeable and helpful person. I truly appreciate his help and professionalism whenever I get my vehicle serviced at Norm Reeves Honda of West Covina.
12/31/2021
Marilyn H. VERIFIED CUSTOMER
After the work was done, the dash info should’ve been set back. I’ve tried to reset the maintenance per instruction, but I cannot get the large oil cannivon off that shows my oil is at 100%. It keeps me from reading other things
12/31/2021
Ramon P. VERIFIED CUSTOMER
Really good. Was the first person to ever break everything down for me. I really appreciate his service.