No pressure. Explained what needed to be done and I was able to make an informed decision.
1/7/2022
Teresa Z. VERIFIED CUSTOMER
The check engine light came back on today after having the car in service from yesterday. I have to make another appointment and and another trip back into the service department.
1/7/2022
Melanie L. VERIFIED CUSTOMER
I felt very well taken care of.
1/7/2022
Rosemarie L. VERIFIED CUSTOMER
It was excellent. I was treated so well and the service was great. I look forward to visiting again in my next 6000 miles.
1/7/2022
Stephen E. VERIFIED CUSTOMER
All’s good
1/7/2022
Lisa D. VERIFIED CUSTOMER
Paul was very helpful. Some members of your staff, felt the need to tell me my car problem might be coincidental and not part of the recall update. They were wrong. I know I would pay a inspection fee if that was so. I wish they gave me the benifit of the doubt first. Maybe some customers don't know this, but I wish they could say in more positive way. I gave the experience a thumbs up to Paul and did not want to bring his rating down.
1/7/2022
Dayna N. VERIFIED CUSTOMER
Best service department I have ever experienced, and I have been to plenty. Alex is exceptional at his job. He goes above and beyond for customer satisfaction and is a true asset to your organization. I always know my Subaru is in good hands with Alex. Thank you!
1/7/2022
Betty H. VERIFIED CUSTOMER
First class service as usual. Michael Ghiris took charge of our Tiguan as soon as we drove in and kept us informed as our service was completed.
4 new tires, oil and filter change and front end alignment in 2 hours.
AWESOME
1/7/2022
Denise C. VERIFIED CUSTOMER
John kept me informed on the service of my car. He even quickly brought the Service Technician over when he needed to reset the maintenance settings.
1/7/2022
Pat M. VERIFIED CUSTOMER
Great job prompt and very courteous. You will see us again.
1/7/2022
Daniel H. VERIFIED CUSTOMER
I had two cars taken care of today, both Service managers John and Terkel were outstanding, professional and efficient
1/7/2022
Sylvia V. VERIFIED CUSTOMER
Ok, will look forward to email. Thank you for taking the car in without appt. Tyler Smith was very helpful.
1/6/2022
Valerie L. VERIFIED CUSTOMER
Had a scheduled appointment got taken care of really fast with Trinity Guzman. Great Service.
1/6/2022
Steve B. VERIFIED CUSTOMER
Joshua was helpful and gave me timely response. Thank you for all your help.
1/6/2022
Jane D. VERIFIED CUSTOMER
Trinity was very nice and accommodating! Though I had to return car after pickup, due to “Smog System Warning”, she took care of the problem immediately!
1/6/2022
Clements C. VERIFIED CUSTOMER
very professional and helpful. top notch service
1/6/2022
Veronica D. VERIFIED CUSTOMER
Excellent Service
1/6/2022
Elizabeth Q. VERIFIED CUSTOMER
Great service
1/6/2022
Timothy R. VERIFIED CUSTOMER
Very good experience, courteous, prompt, professional ????
1/6/2022
Nicholas O. VERIFIED CUSTOMER
I received the receipt with information stating that full synthetic oil at 0w 20 oil was replaced instead of conventional 5w20 which my 2008 element always took. Joseph was nice enough to confirm with the tech that it was the conventional oil. I really hope that is what was used in my vehicle. If there is any problems in the future I will surely bring it back for any repairs that your tech caused to my vehicle by using the wrong oil. I have the receipt to prove it too. I can’t believe a tech would mess the wording up on the receipt. I was also charged for a full synthetic oil change. But joseph was nice enough to refund me $10 which I believe was not enough of a refund. I was disappointed and hope nothing goes wrong with my engine in the near future.