I continue to be impressed by service at this dealership. Ernest was very good - we had a good discussion of the service I was seeking; when service was completed he explained other service that was recommended through the vehicle inspection and he answered any questions that I had. Later I received a video from the service tech documenting their analysis and Ernesto also provided a digital copy of the service evaluation.
11/23/2025
Jerry T. VERIFIED CUSTOMER
Oscar is a valuable asset to the company
11/23/2025
Oscar C. VERIFIED CUSTOMER
Took to long
11/23/2025
Carolyn B. VERIFIED CUSTOMER
Service was as completed on time as promised and our service advisor was great!
11/23/2025
Wendy L. VERIFIED CUSTOMER
Great customer service from start to finish. Everyone was very professional, respectful, friendly and welcoming.
11/23/2025
Alexandra G. VERIFIED CUSTOMER
He was great and informative
11/23/2025
April R. VERIFIED CUSTOMER
Really quick and efficient !
11/23/2025
Barbara Y. VERIFIED CUSTOMER
Excellent service!
I have been going to Benito for years,
I trust him !
11/23/2025
Alan F. VERIFIED CUSTOMER
I was very pleased with my interaction with Edward.
11/23/2025
Denisse M. VERIFIED CUSTOMER
Genaro Perez was very attentive and helpful.
11/23/2025
Walter G. VERIFIED CUSTOMER
It’s all good
11/23/2025
Gloria M. VERIFIED CUSTOMER
Great costumer service
11/23/2025
Debra D. VERIFIED CUSTOMER
The staff took time to prepare what service would be needed. They found items that needed to be taken care of. The explained it all to me so I would understand what is needed. Everything has worked out very well and I feel better knowing it has been done.
11/23/2025
Debrah B. VERIFIED CUSTOMER
All was handled efficiently and in a very reasonable amount of time. If I had to deal with a problem, this was about as good as it could get.
11/23/2025
Richard M. VERIFIED CUSTOMER
Always excellent service with Manny Sanchez always afive star with him and Norms Reaves Hondas thank you.
11/23/2025
Dat N. VERIFIED CUSTOMER
Amazing job!
11/23/2025
Cyrus W. VERIFIED CUSTOMER
Rudy is always very helpful. Had the opportunity to meet Dominic the service manager who has an open door policy if I have an issue. He’s always friendly and willing to assist to. My service was good. But it would be nice if they could expedite and get me out a little sooner.
11/22/2025
Mark G. VERIFIED CUSTOMER
Superior!
11/22/2025
Kevin G. VERIFIED CUSTOMER
Eduardo has been great to me. This is my third time working with him and I always request to work with him when I come back for service. Love the customer service at Norm Reeves
11/22/2025
Barbara P. VERIFIED CUSTOMER
I ended up not needing the recall service I came to the dealership for (on my 2017 Honda Civic). I asked Edward about the price of 2 optional services I might be interested in, and he researched them and promptly followed up with a text to me. I appreciated the promptness and attention to detail.