Ernesto was extremely accommodating to my needs and was very understanding and supportive to how long I had to wait to see and advisor. I will absolutely recommend this service department because of your customer service! Thank you!!!!
11/23/2025
Sonia G. VERIFIED CUSTOMER
Michael was great as always heard all my concerns and addressed them. Thank you to service advisor leader Canales who assisted me early in the morning. HONDA BRING BACK THE COFFEE AND PASTRIES ???? THAT LITTLE DETAILS MAKES A BIG DIFFERENCE. If ford next door to you can. Do it you can too
11/23/2025
Kenneth S. VERIFIED CUSTOMER
Awesome customer service from Enrique
11/23/2025
Fredrick M. VERIFIED CUSTOMER
Mohamed has been great! Updates me frequently, answers all my questions and is very polite. Awesome guy!
11/23/2025
Christopher D. VERIFIED CUSTOMER
Great Service, thanks Benito
11/23/2025
Sydney H. VERIFIED CUSTOMER
Julie was very helpful and great. She made this stressful situation better.
11/23/2025
Sheila P. VERIFIED CUSTOMER
Both Ernesto and Pablo the valet were excellent! Fantastic service
11/23/2025
Zoilo S. VERIFIED CUSTOMER
Exelent sercice
11/23/2025
Bridgette G. VERIFIED CUSTOMER
Always Satisfied
11/23/2025
Randolph K. VERIFIED CUSTOMER
Michael Barr was very clear on what needed to be done. He also looked up for me when brake service was completed last. 2 years YIKES! Very courteous. We felt he was looking out for us.
11/23/2025
Stanley B. VERIFIED CUSTOMER
Rosalina was very helpful. She answered all my questions. She was very knowledgeable about Toyota Prius’s and about the work being done on my car. I was in customer service for 33 years and she is definitely a good representative for Norm Reeves!
11/23/2025
Georgett K. VERIFIED CUSTOMER
Michael Barr was very clear on what needed to be done. He also looked up for me when brake service was completed last. 2 years YIKES! Very courteous. We felt he was looking out for us.
11/23/2025
Froilan R. VERIFIED CUSTOMER
Im satisfied with rhe services of Javier & team
11/23/2025
Dharmen M. VERIFIED CUSTOMER
Excellehighly satisfied nt service great respo
nse thank u
11/23/2025
Naomi P. VERIFIED CUSTOMER
Tony was very personable and professional.
11/23/2025
Manuel P. VERIFIED CUSTOMER
I am happy with the service provided today. Thank you Trevor.
11/23/2025
Madison H. VERIFIED CUSTOMER
Julie was great, an issue came up with the service of my car but she took care of it.
11/23/2025
Troy L. VERIFIED CUSTOMER
Awesome ????
11/23/2025
Omar G. VERIFIED CUSTOMER
My experience at Norm Reeves is always pleasant and having Benito today as my service rep really was the icing on the cake as he was super inviting and knowledgeable.