Thank you very arranging an Uber for me because the shuttle service was inactive during the dealer holiday party last Thursday.
12/18/2025
Abhijit A. VERIFIED CUSTOMER
Mike Holbrook took the time to clarify all my queries. He was prompt with communicating things and offered very courteous and professional customer service. I felt valued as a customer. Mike is an asset to your team.
12/18/2025
Sandra S. VERIFIED CUSTOMER
However the light that says oil 100% is on and I don't know how to turn it off.
12/18/2025
Victor M. VERIFIED CUSTOMER
Im really happy with the service I got Mr Genaro did an exelent job. Thank you so much
12/18/2025
Joseph B. VERIFIED CUSTOMER
It went fine Merry Christmas
12/18/2025
Jorge L. VERIFIED CUSTOMER
javier is really nice and helpful. he makes me feel like the customer comes first
12/18/2025
Fatima A. VERIFIED CUSTOMER
Mobile service appointment was easy to setup. Mobile service worker checked the battery efficiently and provided clear information.
12/18/2025
Karen K. VERIFIED CUSTOMER
Ernesto is my favorite service representative at Norm Reeves Honda. He is professional, knowledgeable and honest regarding my service needs.
12/18/2025
Stewart R. VERIFIED CUSTOMER
Good interaction. Advised when work was done
12/18/2025
Korrine G. VERIFIED CUSTOMER
He is honestly the best service provider I have ever had and I have had a lot of cars in my days
12/18/2025
Hongxiang C. VERIFIED CUSTOMER
Very S a ti s fie d
12/18/2025
Maria C. VERIFIED CUSTOMER
Everything is ok.
12/18/2025
Lindsey V. VERIFIED CUSTOMER
Professional and not salesy! Thank you !
12/18/2025
Jannette T. VERIFIED CUSTOMER
Jayden provided exceptional customer service and went above and beyond my expectations. He was kind, professional, and made the entire experience stress-free. Highly appreciate Jayden’s help.
12/18/2025
Andu M. VERIFIED CUSTOMER
Good
12/18/2025
Lorena H. VERIFIED CUSTOMER
Kyle was amazing. He answered all my questions and concerns. All the service on my vehicle was amazing. Love going to Genesis Cerritos, I always get the best services and great customer service. I will recommend this dealer to all.
12/18/2025
Richard B. VERIFIED CUSTOMER
Excellent work arrived on time. Very well mannered
12/18/2025
America L. VERIFIED CUSTOMER
Nunca he estado conforme!! Carro malicimo! Ea muy eatresante esperar cada ano que se arruine algo diferente! Pesimo servicio!
12/18/2025
Vidal C. VERIFIED CUSTOMER
The person that takes the car into the shop as he grabbed the magnet number off my cars trunk he slid it of scractching the surface. I like to say I take my car in for service to the dealership thinking its going to be well taken care of but I notice the gentleman being in a rush.
12/18/2025
Angeline G. VERIFIED CUSTOMER
Julie never disappoints and provides excellent service every time I go there.