I left with the key LOL &
They came to pick it up.
12/19/2025
Kathy S. VERIFIED CUSTOMER
My experience is always wonderful!
12/19/2025
Andrea N. VERIFIED CUSTOMER
Javi was the absolute best. 100% recommending him & requesting him for next time.
12/19/2025
Jesus C. VERIFIED CUSTOMER
Gary was awesome he got me in and out as fast as possible. Loved my experience with Gary. Thank you. Job well done.
12/19/2025
Shannon F. VERIFIED CUSTOMER
She was an absolute pleasure and very professional and courteous.
12/19/2025
Ralph C. VERIFIED CUSTOMER
Had an early morning emergency with wife’s car, and took it over to you guys before she went to work. She basically had 45 minute window. I communicated to Edwardo, and he said he would look at it but needs 20-30 minutes. I was out of there in 30 minutes… no charge, and wife got to work at time.
12/19/2025
Alexander K. VERIFIED CUSTOMER
Phillip the Service Manager was also attentive and so nice!!! I drive over an hour to have my car serviced at Norm Reeves. And there is one reason.
Phillip cares! And I'm so glad he has returned. He is an asset!!! Jesse who was my first service advisor and who l miss!!! Advised me to connect with John Beck. John is a pleasure to work with!
12/19/2025
Marcy G. VERIFIED CUSTOMER
Edwin was a great help and a pleasure to work with
12/19/2025
Marvin P. VERIFIED CUSTOMER
Efficiency and recommending what's the best service for the vehicles. Quick response.
12/19/2025
Rashimere S. VERIFIED CUSTOMER
Rafael did a great job with assisting me and communicating but I did notice some damage that was done to my cars driver side panel possibly from the car wash.
12/19/2025
Henry G. VERIFIED CUSTOMER
It took three hours to complete the recall service.
12/19/2025
Victor H. VERIFIED CUSTOMER
All good,thank you.
12/19/2025
James B. VERIFIED CUSTOMER
Moe is the best!
12/19/2025
Gloria R. VERIFIED CUSTOMER
Also the waiting time with appointment was 1hr same as a long time ago because a couple of years ago I waited 2 hrs. And I had an appt.
12/19/2025
Margo L. VERIFIED CUSTOMER
Service agent very helpful and informative. I will look forward to seeing you again.
12/19/2025
Diana M. VERIFIED CUSTOMER
Easy explanation, good updates, great service. 10/10
12/19/2025
Cho S. VERIFIED CUSTOMER
Leo did a great job with customer service however I wish the process would be faster and more streamlined.
12/19/2025
Rudy H. VERIFIED CUSTOMER
Im happy and Great Customer Service from hovis and Ricky reyes
12/19/2025
Paul A. VERIFIED CUSTOMER
Fast and great service.
12/19/2025
Leticia F. VERIFIED CUSTOMER
Oscar is the best! We have been coming to him at all of his Ford locations for over 15 years. He’s single-handedly the reason we take our vehicles to the dealership for repairs and maintenance.