Alex was great. He got me in and out in under an hour.
12/19/2025
Victor A. VERIFIED CUSTOMER
Thank you for your service, your specialist was very kind an professional.
12/19/2025
David P. VERIFIED CUSTOMER
Diego did an excellent job explaining everything to me. He is very knowledgeable.
12/19/2025
Not Provided. VERIFIED CUSTOMER
Quality, work quality communication thank you
12/19/2025
Lurena Lee. VERIFIED CUSTOMER
Thank you for your service I was very please
12/19/2025
Beth S. VERIFIED CUSTOMER
While my vehicle was in for service I asked for the headlight system to be checked. The representative said the check was and the lights were fine. They were not working.
12/19/2025
Walter P. VERIFIED CUSTOMER
I have question for Tony about tire pressures. Called today but the system disconnected my hold. Will get back to Tony.
Walter
12/19/2025
Beatrice T. VERIFIED CUSTOMER
Curtious and polite very helpful in explaining any and all concerns question that I had. Car very clean to my satisfaction.
12/19/2025
Sarah D. VERIFIED CUSTOMER
Alex was excellent
12/19/2025
Roger H. VERIFIED CUSTOMER
Appointment was easy to make. Vehicle was serviced very quickly. Always a good experience with Julie.
12/19/2025
Patricia B. VERIFIED CUSTOMER
Thoroughly impressed. I liked the video walk thru to inspection.
12/19/2025
Emmanuel G. VERIFIED CUSTOMER
Superb customer service
12/19/2025
Jon V. VERIFIED CUSTOMER
Mike was friendly, amicable and professional. I was pleased with the service provided
12/19/2025
Jeffrey H. VERIFIED CUSTOMER
Trinity is an all-star…..!!! Best communication skills I’ve ever seen…. Will always come back…
12/19/2025
Corazon L. VERIFIED CUSTOMER
With the very generous amount I paid, and the length of time I waited (30 hours), I am not happy nor satisfied with the service that was provided at all. My usual trust and confidence with the dealership as a whole is badly tarnished by the outcome of the work done on my vehicle. The mechanic did not even check and just left the brake fluid cup uncovered, and at least cleaned the engine under the hood from dust and dried leaves. The other company where I have my other vehicle serviced don't release my car after servicing without washing it for good presentation which reflects the image of the company/brand as world-class as they claim. Robert Gonzalez's mechanic did a very lousy unsatisfactory job. No care was given to my Honda CRV, I didn't see any world-class given onto it. I just don't know about the numerous repairs and replacements they provided if they were done right, I only hope that I won't be bringing it back for the same problems soon.
12/19/2025
Bridget B. VERIFIED CUSTOMER
HE WAS VERY NICE AND VERY HELPFUL I WAS VERY HAPPY TO WORK WITH HIM THANK HIM SO MUCH
12/19/2025
Kalena F. VERIFIED CUSTOMER
Great costumer service .
12/19/2025
Fabian Eduardo. VERIFIED CUSTOMER
Wait time was very long but very busy so I understand. When he helped me he made sure to answer all my questions. He was very professional and respectful.
12/19/2025
Phyllis W. VERIFIED CUSTOMER
Josh was very professional and put me at ease. He informed me what the service entailed and kept me informed through my phone. He answered all my questions and I will request Josh on the next service. Thank you Josh and Merry Christmas ….. see you in the New Year????
12/19/2025
Jesse J. VERIFIED CUSTOMER
Manny Sanchez did an excellent job. He was professional, attentive, and made sure everything was handled efficiently. This was a great service experience at Norm Reeves Honda Superstore Cerritos.
Very satisfied. Manny Sanchez provided excellent service—professional, helpful, and efficient. Thank you!