For a change oil it took almost 2 hours of waiting at your lobby.
I told Valerie of fly disappointment cause if I didn’t walk towards her
Desk , I would probably been there for more than 2 hours. My paperwork was placed under her file. I also advised her that we bought 5 Honda cars at Gardena Honda. Their service personnel were much more knowledgeable and professional.
I won’t go back again at your West Covina Honda to shop.
Valerie apologized but to late.
12/17/2025
Keith C. VERIFIED CUSTOMER
It was happy with the service.
12/17/2025
Annette G. VERIFIED CUSTOMER
I wrote a lengthy note I already but I am worried you did not get I touched DONE before I hit SEND.
12/17/2025
Jimmy M. VERIFIED CUSTOMER
Great service !
12/17/2025
James O. VERIFIED CUSTOMER
Was great!
12/17/2025
Francis L. VERIFIED CUSTOMER
Great as always .
12/17/2025
Matthew H. VERIFIED CUSTOMER
Straight forward process at the dealership and with Eduardo
12/17/2025
Nick J. VERIFIED CUSTOMER
Happy with service
12/17/2025
Jill W. VERIFIED CUSTOMER
Ram was amazing - I was kept up to date, and that was very appreciated!
12/17/2025
Heather D. VERIFIED CUSTOMER
Quick and easy! Louie was great!
12/17/2025
Samuel L. VERIFIED CUSTOMER
It's always been a pleasure having my Ford serviced at your dealership and of course with the unwavering assistance of your own Rafael Gonzales-Moran, who have been so pleasant to deal with, so professional. From one of your very knowledgeable service advisors, he now became my new friend. Thanks for a great team and awesome company.
12/17/2025
Michael C. VERIFIED CUSTOMER
Everything was great efficient
12/17/2025
Maribel R. VERIFIED CUSTOMER
My service was quicker than I expected. Quick feedback and quick turnaround.
12/17/2025
Jesus C. VERIFIED CUSTOMER
Benito, once again gives excellent customer service. Details issues and exceeds in customer satisfaction. Happy Holidays!!!
12/17/2025
Ingrid C. VERIFIED CUSTOMER
Thanks
12/17/2025
Martha G. VERIFIED CUSTOMER
I appreciated, Honda / Hannah getting me
Out in a timely manner as I had to go to work after the oil change.
12/17/2025
Cristina E. VERIFIED CUSTOMER
Adrian de la Riva, provided great service and is very knowledgeable he answered my questions.
12/17/2025
Carlos D. VERIFIED CUSTOMER
Sal was very knowledgeable and helpful. He answered all my questions and made the experience easy and stress-free without pushing services.
12/17/2025
Cynthia C. VERIFIED CUSTOMER
Andrew Shawma is an excellent service writer & goes beyond to provide great customer service. ????