Took over 5 hours for a routine oil change service
1/4/2026
Naomi D. VERIFIED CUSTOMER
Thanks for everything Mary
1/4/2026
Annaluz M. VERIFIED CUSTOMER
Service and attention detail were great!
1/4/2026
Ryan P. VERIFIED CUSTOMER
Service adviser was very good and prompt.
1/4/2026
Diana N. VERIFIED CUSTOMER
George was professional, friendly and got the job done. Thank you.
1/4/2026
Donald E. VERIFIED CUSTOMER
Candice was very helpful with all my questions and friendly.
1/4/2026
Yazmin Z. VERIFIED CUSTOMER
Spoke to two different managers about my experience with Joseph. Terrible customer service, rude. Never going back. Emailing a complaint
1/4/2026
Molly K. VERIFIED CUSTOMER
Everything about your customer service is wrong. Constant scams. No honesty. Deception. If my wife hadn’t prepaid for service when we bought our car I wouldn’t get service there if YOU paid ME. This time it was the classic air filter scam for $150. But then your rep tried to tell us this was our last service with Toyota Care and sell us more even though we already prepaid for more! You are all the worst. Every one of you. Terrible terrible terrible business practices. You shame the Toyota brand.
1/4/2026
Thomas Y. VERIFIED CUSTOMER
Enrique was professional, efficient, and friendly. Thank you, Enrique
1/4/2026
Chenh V. VERIFIED CUSTOMER
I was thrilled that Aaron Perez found out my repair was covered under an extended warranty. Otherwise I would not have been able to do the fix. He texted the progress throughout the process which I liked.
1/4/2026
Susan S. VERIFIED CUSTOMER
Benito is great. He is always very helpful. He makes it easy for me to get my car serviced.
1/4/2026
Rosa A. VERIFIED CUSTOMER
Clayton was very helpful and always explains things well. He is so nice and welcoming too. His kindness was greatly appreciated
1/4/2026
Angela E. VERIFIED CUSTOMER
John was very friendly and helpful.
1/4/2026
Linda R. VERIFIED CUSTOMER
You performed the recall service in the time frame you gave me when I brought the car in and contacted me immediately. I was happy with the service
1/4/2026
Amelia L. VERIFIED CUSTOMER
Honda’s customer service is excellent. Trevor Rodriguez is a great service advisor.
1/4/2026
John H. VERIFIED CUSTOMER
Service on vehicle was great the process was great.....
1/4/2026
Albert D. VERIFIED CUSTOMER
Michael was very helpful from the minute he took my car in for service.
1/4/2026
Carlos C. VERIFIED CUSTOMER
Julie is always kind and explains all issues and ways to support as best as possible .
1/4/2026
Jack D. VERIFIED CUSTOMER
Anthony goes above and beyond every time. He’s friendly. He’s straight forward about what needs to be done when and why and how much it wil cost. I would drive out of my way to get my car serviced under Anthony’s instructions.
1/4/2026
Masato M. VERIFIED CUSTOMER
Took about 3 hours for the car to complete but at least when I made an appointment with your dealership you actually had two bmw trained techs to work on the car unlike Kearny mesa Toyota.