Edward was very nice and very
thorough in regards to my car
Thank You
1/6/2026
Lester W. VERIFIED CUSTOMER
Robert did a good job. Everything went well.
1/6/2026
Tony P. VERIFIED CUSTOMER
Thanks for your hard work, but the backorder of the parts takes very long. Hope it will improve in the future.
1/6/2026
Joy N. VERIFIED CUSTOMER
Ok
1/6/2026
Cheyenne P. VERIFIED CUSTOMER
Amazing customer service. Professional and fast !
1/6/2026
Brandon W. VERIFIED CUSTOMER
The texting service wasn't working because I sent 2 messages and they weren't received.
1/6/2026
Kathleen C. VERIFIED CUSTOMER
I wish wait times were not so long but that is no fault of the service advisors. Joshua was amazing and was very attentive to my concerns.
1/6/2026
Edward W. VERIFIED CUSTOMER
Work was done in a timely manner at a fair price. No issues whatsoever.
1/6/2026
Albert E. VERIFIED CUSTOMER
Quick service.
1/6/2026
Chesney D. VERIFIED CUSTOMER
Sal was very friendly, accommodating, and knowledgeable. I felt very satisfied with his help and the service provided.
1/6/2026
Alejandra C. VERIFIED CUSTOMER
Javier was extremely helpful. This was my car’s first service, and I was very satisfied with the customer support!
1/6/2026
Pat S. VERIFIED CUSTOMER
Today, for the very first time, I'm very pleased with the performance of my Vehicle. Today, I can honestly say I'm proud to own a subaru. I will highly recommend and encourage others to purchase from and get maintenance only from Norm Reeves of Rockwall. "It's worth the drive."
Thank you, Mr. Wortham, for assisting me this morning, for listening to me, and hearing my complaints. I'm also pleased with the excellent services performed by technician Michael Rodriguez.
Sincerely,
Pat S
1/6/2026
Sara P. VERIFIED CUSTOMER
Yes very much
1/6/2026
Rebecca O. VERIFIED CUSTOMER
Service was great!!! I love my Subaru!
1/6/2026
Daishalon J. VERIFIED CUSTOMER
Got us in and out in a decent time considering staff was limited and quite a few vehicles were ahead of us being serviced.
1/5/2026
Nghi L. VERIFIED CUSTOMER
I would have liked a handover of the effort while Gary was out for a week since no one responded to our request for status for the duration of the time.
1/5/2026
****K. VERIFIED CUSTOMER
excellent service
1/5/2026
Amanda M. VERIFIED CUSTOMER
Rosalina was not responsive in a timely manner and unhelpful with updates on how long my service would be delayed. The tech team returned my car with a misfunctioning power driver seat, and no remedy was provided.
1/5/2026
Corazon P. VERIFIED CUSTOMER
Employee are very attentive, answers questions professionally and respectfully. And most of all I don’t have to wait that long when I come in and when they started working with the my car. Finished the job earlier than the time been expected and I like that. Highly recommend him and their services.
1/5/2026
Barbie C. VERIFIED CUSTOMER
I was not directed to the next person I needed to see. I was waiting for a ride home from the Dealership. They asked for people needing the shuttle and the they walked away without any direction to follow them. They passed me over and I had to wait for the shuttle to return. I didnt feel attended to in a service type manner.