I had requested a rotation of tires but did not see the notation on the receipt that it was done or charged. Please check the billing and let me know.
1/6/2026
Guzel G. VERIFIED CUSTOMER
Thank you for your service and support
1/6/2026
Marit B. VERIFIED CUSTOMER
Poor communication on behalf the representative, Q. My car was not repaired. I paid almost $400 for nothing. I was going to purchase a new car from this dealership because it's the closest to my house but will now avoid at all costs. Terrible experience. Zero stars
1/6/2026
Rigoberto P. VERIFIED CUSTOMER
My service advisor Javier Lopez Castro was prompt and friendly as well as knowledgeable. Nice person to work with.
1/6/2026
Gary L. VERIFIED CUSTOMER
Denise was efficient, courteous, and provided accurate information that enabled me to have the appropriate services completed today, and schedule recommended services in a few weeks.
1/6/2026
Victor O. VERIFIED CUSTOMER
Good service
1/6/2026
Eduardo V. VERIFIED CUSTOMER
None
1/6/2026
Francisco M. VERIFIED CUSTOMER
Muchas gracias por el servicio estuvo todo perfecto
1/6/2026
Shawn B. VERIFIED CUSTOMER
Ernesto has helped before. He's a cool guy and I appreciate him. It's important my front driver seat doesnt get moved. (I have my reasons) He always makes sure it is taken care of. I love it!
1/6/2026
Angie Lavee. VERIFIED CUSTOMER
The best
1/6/2026
Margarita O. VERIFIED CUSTOMER
Mr.Lazcano, a very pleasant young man that I had the opportunity to assist me with my car.
He let me know how long it was going to take,and what else they can inspect on my car.
Which was Great.
When my car was done he explained everything that they did to my car and what else I might need.
1/6/2026
Frank D. VERIFIED CUSTOMER
Anthony Sanchez has good energy.
1/6/2026
Veronica S. VERIFIED CUSTOMER
I had a great experience with Mike. He is prompt and efficient. It wa a great visit.
1/6/2026
Joshua B. VERIFIED CUSTOMER
It was a very busy day today being the first Monday after the holidays. There was a very angry customer that came in behind me and tried cutting the line but Richard calmly told her that he could help her after the other two customers ahead of her. She called somebody on the phone and was complaining about the service she was receiving while Richard helped me in a timely fashion. She even called him overweight and said he was on his phone not helping her as he was helping me. He did an incredible job doing his job and helping me while this was happening. Thanks Richard for keeping your cool when someone was feeling entitled and being purposefully terrible, I could not have done it!
1/6/2026
Danielle V. VERIFIED CUSTOMER
Mike has been so beyond helpful with my car needs ! He explained everything to me in a way which was easy to understand and extremely helpful. He has amazing customer service skills and you can tell he’s knowledgeable and cares about the quality of his work! So happy with my experience!!!
1/6/2026
Mark S. VERIFIED CUSTOMER
Very nice and very helpful.
1/6/2026
Javier Z. VERIFIED CUSTOMER
Karina Villatoro was very professional and knowledgeable concerning the service of my Tacoma. I will be requesting her for my future service needs of my truck. I was saddened to hear that my Simona Teslenko is no longer with Norm Reeves but I’m sure that my Tacoma is in good hands with Karina.
1/6/2026
Socorro N. VERIFIED CUSTOMER
Jonathan romero me atendió excelente. Muy bie
1/6/2026
Flora T. VERIFIED CUSTOMER
Candice offered me excellent customer service.
1/6/2026
Glenn A. VERIFIED CUSTOMER
Q was professional, explained everything to my satisfaction the service was finished in a timely msnner