Mr.Vargas and Cerritos Honda were Outstanding as Usual!!!
5/19/2026
Teri F. VERIFIED CUSTOMER
Excellent
5/19/2026
Michael C. VERIFIED CUSTOMER
It was a pleasure to have worked with Thanh. He provided excellent service with professionalism. The work got done in timely manner and efficiently.
5/19/2026
Dennis V. VERIFIED CUSTOMER
Qui Holt is an excellent manager. Plus, easy to work with!!!!
5/19/2026
James A. VERIFIED CUSTOMER
Everything went great thank you
5/19/2026
David B. VERIFIED CUSTOMER
Karina went above n beyond to help us . she even recommended tat Toyota will take care of the recall problem if the 2nd row seats . We are so happy tat she took care of all our needs n our van is in good hands now. Thank you Karina you are the best from setting up our appointments n took care of all our needs n answer all our questions .
5/19/2026
George Z. VERIFIED CUSTOMER
First time visiting your service. Excellent
5/18/2026
Sergio S. VERIFIED CUSTOMER
She was really helpful and nice.Very patient and polite.Thank you!
5/18/2026
Vicky P. VERIFIED CUSTOMER
richard is the best ! Kept me updated with everything from beginning to the end! Would recommend Toyota & him to everyone
5/18/2026
Yen N. VERIFIED CUSTOMER
Excellent service
5/18/2026
Gabriel M. VERIFIED CUSTOMER
Javier provided me with excellent service
5/18/2026
Juan Carlos. VERIFIED CUSTOMER
Thank you!
5/18/2026
Christina R. VERIFIED CUSTOMER
He was great!
5/18/2026
Armando C. VERIFIED CUSTOMER
Waiting time was too long, even with an appointment
5/18/2026
Thearon A. VERIFIED CUSTOMER
Friendly, fast, and professional what a great experience.
5/18/2026
Omar B. VERIFIED CUSTOMER
On 05/16/26 I brought my 2024 RAV4 (Invoice #1051972) for the 35K service. Immediately after, my LTA and Pre-Collision System showed malfunction warnings. When I reported it, the lights temporarily cleared on restart so the dealer dismissed me. The lights came back immediately while driving so I returned on my own. I was told it would take many hours for a full diagnostic. I was called to pick up the car only 2 hours later. The warning lights were cleared but the systems are still completely non-functional — Lane Center Assist, Lane Departure Alert, and Pre-Collision Brake are all inoperable. I have filed a complaint with Toyota Corporate (Reference #****-****-xxxx26). I expect a proper repair Thursday when I return from my trip.
5/18/2026
Jesus H. VERIFIED CUSTOMER
Your staff is amazing and professional!! Richard is caring and attentive to satisfying our needs.
5/18/2026
Donando P. VERIFIED CUSTOMER
All good. Thanks
5/17/2026
Jaime G. VERIFIED CUSTOMER
Service was good, although it took longer than expected but job was well done.
5/17/2026
Harold M. VERIFIED CUSTOMER
Easy to make appointment. Vehicle was serviced in a timely manner. Benito was very professional.