Service attendant was professional and attentive to my concerns and question. Will return for brake fluid flush.
5/17/2026
Roger P. VERIFIED CUSTOMER
I Spent more than 5 hours waiting time change the oil & cooling rotate the tires
5/17/2026
Zaida O. VERIFIED CUSTOMER
Your team in the service department were very profesional .
Very informative
5/17/2026
Dan D. VERIFIED CUSTOMER
Thank you Karina and Toyota for resolving g the issue!
5/17/2026
Matthew F. VERIFIED CUSTOMER
Got over charged, and vehicle wasn’t ready until the following day when it was simply an oil change.
I didn’t want the “oil conditioner” I only wanted the $90 oil change coupon. But ended up paying $180.
Terrible experience all the way around.
When I called to fined out about my vehicle I couldn’t get through to anyone on Friday or Saturday. I had to wait an additional hour after I made contact before I heard that my car was just about ready. Again after an oil change that should only take 2 hours.
5/17/2026
Arthur S. VERIFIED CUSTOMER
Good evening,Clayton is always very helpful and respectful I’m happy with their service they do their best to get you in and out when you wait for your car to be serviced
5/17/2026
Judith A. VERIFIED CUSTOMER
Thank you for the customer service and answering all the questions of concerns regarding my vehicle appreciate Janet who advise me and fallow up with me. Also in service department Mr. Michael in Honda Cerritos was so professional and help get my car fixed and ready asap thank you.
5/17/2026
Arturo G. VERIFIED CUSTOMER
Service was what I was expecting: thorough, complete and all about the truck. Everything went well, facility was comfortable and clean, staff friendly and communicative. Well explained.
Only thing I would offer is that it took 1 hour and 50 minutes vice the advertised time of 1 - 1 half hour.
5/17/2026
Francisco O. VERIFIED CUSTOMER
Very satisfying with her
5/17/2026
Tami Sheryl. VERIFIED CUSTOMER
EXCELLENT SERVICE!!!!!!
5/17/2026
Elizabeth K. VERIFIED CUSTOMER
Ram is very friendly and helpful
5/17/2026
Ron J. VERIFIED CUSTOMER
I am completely satisfied with the service. Rendered to me, especially the customer service. Thank you so much.
5/17/2026
Bryan M. VERIFIED CUSTOMER
Karina was excellent.
5/17/2026
Phikun H. VERIFIED CUSTOMER
Mr. Thanh is very great service and he answer all my questions.
5/17/2026
Adolfo J. VERIFIED CUSTOMER
I just want to point out that the service writer was professional and helpful, but I did not receive the services that I paid for. I took my car in March for a B service and did not receive a tire rotation. I took my car in today, 5/16/26, paid extra for the tire rotation and still did not receive the tire rotation. How I know I did not receive it both times is because I have a small knick on the tire sidewall, where the rubber hangs loose on my back rear passenger side tire…that tire has been there for both services. I don’t appreciate getting charged extra for services that I am not actually receiving.
5/17/2026
Eloisa M. VERIFIED CUSTOMER
Robert G., provided great customer service!
5/17/2026
Natalie C. VERIFIED CUSTOMER
5 stars
5/17/2026
Ruben T. VERIFIED CUSTOMER
Javier was very professional and knowledgeable. Javier listened to my concerns and assured us he will look into all concerns. When time came to pick up vehicle, Javier not only remembered us but gave us a full report of the vehicle inspection performed. A person like Javier is the reason why this location is our choice when choosing a place to not only service but purchase a vehicle from. Thank you Javier
5/17/2026
Sambrano"S Landscapiing. VERIFIED CUSTOMER
He is the best, always very professional and helpful guy
5/17/2026
Tobi C. VERIFIED CUSTOMER
Benton is hands down the best rep ever. I appreciate his efforts.