Great service by my advisor. Helped me even though I didn't have an appointment. Thank you very much. Keep up the great work/customer service.
1/20/2026
Christine R. VERIFIED CUSTOMER
I trust and appreciate you.
1/20/2026
Kevin F. VERIFIED CUSTOMER
Hannah was excellent, kept me updated the whole way through. Great personality super upbeat. Tech did a great job kept my car very clean.
Norm reeves Honda always takes great care of me.
1/20/2026
Patricia S. VERIFIED CUSTOMER
I have requested Michael Barr every time I go to the Cerritos Norm Reeves.
Initially, Michael was friendly, efficient , and demonstrated all around excellent customer service. Since then, I now always request him as my Service Advisor.
1/20/2026
Nicholas R. VERIFIED CUSTOMER
I thought they'd at least wash the car after servicing.
1/20/2026
Deborah P. VERIFIED CUSTOMER
I was very pleased with Trevor's service today. He exceeded my expectations, a rare occurrence with Norm Reeves Honda. No complaints at all with today's service! Thank you!
1/20/2026
Kyle A. VERIFIED CUSTOMER
Hannah was responsive and recognized my military affiliation upon checkout.
1/20/2026
Edward O. VERIFIED CUSTOMER
Julie went above and beyond to ensure my car was delivered to me within the delivered promised time. I also appreciate the honesty.
1/20/2026
Carlos A. VERIFIED CUSTOMER
Complete in total dissatisfaction not only because of the price is ridiculous which maybe understandable but the lack of communication, the wait time, and knowledge of the employee/‘s is unacceptable. It is highly expected of all Norm reeves Honda employees to be able to help customers with 100% satisfaction.
Waiting five hours to be advised you that a flat tire is the reason for your psi light malfunction is. extremely unacceptable and been dishonest with customers is completely unacceptable.
1/20/2026
Kellie /. VERIFIED CUSTOMER
Viviana was very kind and helpful during my visit.
1/20/2026
Mun Sik. VERIFIED CUSTOMER
Excellent service & fast service
1/20/2026
Albert J. VERIFIED CUSTOMER
Very satisfactorion very knowledgeable and very helpful
1/20/2026
Nelson R. VERIFIED CUSTOMER
Genaro definitely helped me today with providing my my service and information for my Honda and was satisfied with my experience.
1/20/2026
David K. VERIFIED CUSTOMER
All went well. Easy day at the dealer.
1/20/2026
Joann R. VERIFIED CUSTOMER
Eduardo Millan was professional, knowledgeable, and courteous. His communication skills were excellent.
1/20/2026
Albert H. VERIFIED CUSTOMER
Hannah was very helpful. She explained the work done on our vehicle. She was very pleasant & courteous.
1/20/2026
Lewis L. VERIFIED CUSTOMER
Ernesto was exceptionally helpful.
1/20/2026
Adam R. VERIFIED CUSTOMER
George was helpful and easy to work with.
1/20/2026
Matthew S. VERIFIED CUSTOMER
All was good service thank you
1/20/2026
Debbie C. VERIFIED CUSTOMER
Eduardo does exceptional work in explaining everything and is very friendly.