I was not satisfied with my service and I am requesting a call from someone in management
1/18/2026
Gwendolyn M. VERIFIED CUSTOMER
Leo was great with service but my the wheel alignment is off my care is pulling to the right so I will be coming back in to redo alignment
1/18/2026
Louie M. VERIFIED CUSTOMER
Norm Reeves ROCKS!!! Come to Norm Reeves everybody! Excellent service, excellent prices!!! First class service!
1/18/2026
Cesar S. VERIFIED CUSTOMER
Ram went above and beyond to get me the vehicle back on time and also was very thorough on the work that was done on the vehicle. Even though the condition on the vehicle might continue because the rear camber was still not properly aligned. We will see how it goes and if it continues to give me the same problem; I will bring it back for the 4th time. Or file a lemon law case
1/18/2026
Victor M. VERIFIED CUSTOMER
Great service and fast.
1/18/2026
Juan V. VERIFIED CUSTOMER
Poor energy and Misinformed regarding repairs
1/18/2026
Warren W. VERIFIED CUSTOMER
Ok, great.
1/18/2026
Waseem S. VERIFIED CUSTOMER
Thank you Valerie for your great service and great response. Service was done perfectly!
1/18/2026
Abigail D. VERIFIED CUSTOMER
He explained everything perfectly clear and answered any questions I had. Very helpful.
1/18/2026
Arsenia C. VERIFIED CUSTOMER
Miguel was really helpful with the service that I needed today. Thank you again!
1/18/2026
Juan D. VERIFIED CUSTOMER
Thank You Mr.Q. Holt always the best service we really appreciate it thank you Q. And thank you Toyota ????
1/18/2026
Paul P. VERIFIED CUSTOMER
I waited 4 hours for oil change and front brakes inspection.
Front brakes still squeak, and I was told that they have to order parts and reschedule.
Vehicle has only 5,000 miles. When I bought the vehicle, I paid extra for the maintenance package and still had to wait 4 hours.
1/18/2026
Maria G. VERIFIED CUSTOMER
Muchas gracias a Jonathan Romero y a los trabajadores de los mecánicos por sus excelentes servicios.????????
1/18/2026
Ashley W. VERIFIED CUSTOMER
Dropped my Corolla off for its first service since buying it before heading out to a movie. Angelo was courteous and friendly! He communicated when my car was ready and I felt like he kept me in the loop about the whole process. I would pick him as an advisor again! Thanks Angelo!
1/18/2026
Margo M. VERIFIED CUSTOMER
I arrived at 8:40 in the morning did not leave till almost 2:30 pm for a issue that was not caused by me. I'm very upset with Honda i will be contacting corporate office. I had a wait for a shuttle almost one hour. It's ridiculous!!
1/18/2026
Miguel E. VERIFIED CUSTOMER
Julie is one of the nicest person there at Norm Reeves Honda. She takes good care of my entire family. We always ask for her because she’s Awesome. Always smiling and caring. We have 5 different Honda types at our house. She helped all of us. We Love her. Thank You Julie!!!! ????????