The visit was fine. I was notified promptly about serious issues with my brakes and was thus able to get them fixed that day instead of having to make another visit.
7/4/2026
Jesus A. VERIFIED CUSTOMER
He is my go to advisor!
7/4/2026
Mark P. VERIFIED CUSTOMER
Everything went well
7/4/2026
Michael And. VERIFIED CUSTOMER
Tony was very helpful in explaining the needed repairs and working with me on planning future repairs that I could not afford at this time. The car was ready at the estimated time. Tony was courteous and professional. Thank you for the great service I receive at HB Honda dealership.
7/4/2026
Martin S. VERIFIED CUSTOMER
Melvin helped me with everything i needed and explained things throughly! Excellent service!
7/4/2026
Patrick H. VERIFIED CUSTOMER
So impressed by Clayton and his customer-focused service.
He gave me great advice about my Honda Accord, which I bought at Norm Reeves Huntington Beach in 2015.
Clayton is knowledgable and friendly. Thank you.
7/4/2026
Keopisei S. VERIFIED CUSTOMER
Thank you for the exceptional customer service!
7/4/2026
Veronica D. VERIFIED CUSTOMER
Why was it that my car waited for an hour and a half before it was serviced that. It was only when I went out to see if my car was done that John called a technician to serviced it. I even had an appointment.
7/4/2026
Jacob D. VERIFIED CUSTOMER
Karina and team took care of me. They were very fast and helpful. 5 out of 5 stars
7/4/2026
Adriana G. VERIFIED CUSTOMER
Ramez did a great job as always!
Thank you Ramez!
7/4/2026
Eric P. VERIFIED CUSTOMER
Leo was great
7/4/2026
Noel V. VERIFIED CUSTOMER
Everything was great and super friendly
7/4/2026
Jim C. VERIFIED CUSTOMER
Always a pressure doing business with Norman's Honda and Ernesto has been very helpful.Each time I have needed service on my vehicle.Thank you very much.
7/4/2026
Melissa L. VERIFIED CUSTOMER
He was honest and easy to deal with
7/4/2026
Ian K. VERIFIED CUSTOMER
He did a great job! He was very helpful and friendly.
7/4/2026
Shaikh M. VERIFIED CUSTOMER
Robert was a great! Person.
7/4/2026
Michael T. VERIFIED CUSTOMER
A nice experience
7/4/2026
Rey A. VERIFIED CUSTOMER
Great customer service
7/4/2026
Michael A. VERIFIED CUSTOMER
How does 1 hour of diagnostic check come back to 7500 work of repairs, in that short of time? Ernesto had also mentioned to me on my last visit that my hybrid battery would also have been checked with the service, then on arrival was told a different amount. I also felt rushed as well, like he did not listen to my concern, yet quick to say "any other questions?". A bit disappointing because I've always had great experiences at this location.