I felt that all you wanted was my money! And I’ve always been satisfied with your service!
2/19/2026
E.W. Properties. VERIFIED CUSTOMER
Mr. Mosley was attentive, courteous and professional. I was very pleased with the service experience.
2/19/2026
Marta L. VERIFIED CUSTOMER
Denise did a good job scheduling the work on our two vehicles. Her customer service skills are excellent.
2/19/2026
Richard P. VERIFIED CUSTOMER
I have been bringing my car to Norm Reeves Honda in HB for eight years. I have always been satisfied with the service I received. Edward is one of the many service people I have been satisfied with. I know I will be taken care of when I bring my car to Norm Reeves of HB. This is the reason why my family and I have owned six Honda vehicles over the years.
2/19/2026
Joo Young. VERIFIED CUSTOMER
Your service team is the best!
2/19/2026
Betty W. VERIFIED CUSTOMER
Thanks Tony for Great communication & great Job done by the Service Department. I also Purchased my Honda Civic 2018 car at your Place! Your Place is only Place I would Come to Service my Honda!
Thanks again for the excellent communication & Service!
Betty W
2/19/2026
Jennifer/Maggie R. VERIFIED CUSTOMER
I met advisor Ivette and David in the parts dept today. I am very happy with the level of customer service and professionalism I received from both of them. David ordered my CRV sun visor the day before and Yvette had inspected the brakes as well as replaced the 2 front brakes within 2 hours. I shared my positive experience with GM Sam. You have a new customer.
Thank you.
Maggie Hart
2/19/2026
Terry W. VERIFIED CUSTOMER
Rchard is always polite and will answer all questions.
2/19/2026
Elaine A. VERIFIED CUSTOMER
I had my service done this afternoon and I’m not sure if he was tired or having a long day. But George was rude to me. I don’t know what his problem was. maybe because all i wanted is the oil change for my vehicle and he did not like that. Hopefully he will be more respectful to other customers regarding of what service they only need or want. Very disappointed.
2/19/2026
Kathy L. VERIFIED CUSTOMER
Ernesto was very helpful!
2/19/2026
Ann W. VERIFIED CUSTOMER
Ruben understood that I did not have the money for all the suggested repairs and told me to wait for the inspection to see what it showed. I appreciated his understanding
2/19/2026
Rebecca K. VERIFIED CUSTOMER
Richard was super great! It’s also disappointing that the air leak in my moon roof cannot be fixed. It’s annoying that in a relatively new car the sound is loud and disruptive to my driving experience. I love everything else about my RAV4, but the moon roof air leaks are known and disappointing that cannot be fixed.
2/19/2026
Jason H. VERIFIED CUSTOMER
Work was performed well.
My original questions were answered upon my arrival.
2/19/2026
Makenna T. VERIFIED CUSTOMER
Benito was so nice and helpful, He was very easy to hold a conversation with and made the experience enjoyable.
2/19/2026
Haakon M. VERIFIED CUSTOMER
John went out of his way to help me with questions that I had. He had the answers and was very friendly. I felt comfortable with his knowledge.
2/19/2026
Anabel . VERIFIED CUSTOMER
Goud
2/19/2026
Xochitl B. VERIFIED CUSTOMER
Jonathan is great !
2/19/2026
Mary M. VERIFIED CUSTOMER
They ordered the wrong part. Just wasted my time.
2/19/2026
Tony K. VERIFIED CUSTOMER
Denise was real professional. Your store is real busy. I like the cool cars that you have. I’ll be back for sure. Take care of your employees! Take care -Tony
2/19/2026
Steve S. VERIFIED CUSTOMER
Your service writer's really need to cut way back on the up sale. My car wasn't even in the bay, and your sevicecwriter had almost $3k in extra "needed" services. I was shown a picture of a normal serpentine belt and was told is was frayed and worn out. Not cool.