Julie was very nice and very helpful she answered my questions and concerns
2/18/2026
Rudy O. VERIFIED CUSTOMER
Thanks
2/18/2026
James W. VERIFIED CUSTOMER
Marlen was great! However there was some confusion regarding the reason for service. We had made a claim for delamination of paint in June of 2024. They inspected the car and said left side doors, roof, hood, and deck lid would be repaired. I mention that the right side doors had spots where the paint was beginning to lift (bubbes). I was told they couldn’t repair the spots unless the paint was actually off. So when the paint was off, I called about having the right side repainted. The person was professional and said it was still under warranty, and made the appoint 2 mos. In advance for 2/17/26. Cerritos Hyundai said the warranty was expired, still inspected the damaged and sent it to corporate for approval. This is unfortunate because the damage on the right side was indicative of future failure of the paint, and yet ignored.
2/18/2026
Carmen Y. VERIFIED CUSTOMER
Great customer service very friendly
2/18/2026
Frank . VERIFIED CUSTOMER
Pablo was really nice. Very professional and courteous. I would love to always have to deal with him. I found him to be very honest and forthright.
2/18/2026
Alonzo D. VERIFIED CUSTOMER
Really good service with ramzy
2/18/2026
Adrianna G. VERIFIED CUSTOMER
Alex is amazing! He is so helpful and went above and beyond to help me.
2/18/2026
Victor P. VERIFIED CUSTOMER
Great people work there always a good service department work always done in a timely manner
2/18/2026
Robert P. VERIFIED CUSTOMER
You guys were really helpful. Made my life easier
2/18/2026
Mike B. VERIFIED CUSTOMER
Great service, very much appreciate the prompt reply & attention to detail. Will come back with the great service
2/18/2026
Rebecca M. VERIFIED CUSTOMER
Rudy is great! He’s taken care of me before when I come in for service and he’s always friendly, supportive and he takes the time to explain everything. I always get 5 star service from Rudy - he’s the best!
2/18/2026
Jane B. VERIFIED CUSTOMER
Alex was very nice and the work was done quickly
2/18/2026
Marianna K. VERIFIED CUSTOMER
Sam did a great job! He was professional, friendly, and informative. He was not pushy with any service offers and was patient while I tried to explain what was happening with my engine.
2/18/2026
Susana J. VERIFIED CUSTOMER
Brenden was very professional and my car was serviced quickly. I will recommend norm reeves Honda.
2/18/2026
Imelda M. VERIFIED CUSTOMER
Leo was great. He explained what may be causing the issues my car was having and was able to get it fixed and returned back to me fairly quickly. He was cheerful and easy to talk to. 10/10 would recommend :)
2/18/2026
Robin R. VERIFIED CUSTOMER
Adrian is ALWAYS so helpful. Thought my car was going to take an hour, 20 minutes later it was ready. You all are AWESOME. Thank you
2/18/2026
Fady M. VERIFIED CUSTOMER
She was such a nice person. She treated us like a real people.
2/18/2026
Natalie D. VERIFIED CUSTOMER
From when I made my appointment the **** the phone was professional and making it to my appointment. Everything and everyone I encountered was professional with great service. I normally go to Rovk Honda Fontana and West Covina team is much better top of class.
2/18/2026
Vanessa G. VERIFIED CUSTOMER
Three hours for an appointment. Was told two.
2/18/2026
Scott R. VERIFIED CUSTOMER
Everyone I interacted with was very nice and professional including Jessica, my service representative and Jorge the shuttle driver. I could not be more pleased with the service I received.