Really helpful with providing information about my car
2/18/2026
Linda T. VERIFIED CUSTOMER
Is there someone who can reprogram the features that are no longer working due to recent updates?
2/18/2026
Daniel M. VERIFIED CUSTOMER
Javier was very helpful me with all my concerns !
2/18/2026
John K. VERIFIED CUSTOMER
Terrific service!!!!
2/18/2026
Lolina S. VERIFIED CUSTOMER
Genaro Perez did great service on my vehicle , he was very helpful. Much appreciated Mr. Perez. I recommend coming here getting your vehicle serviced.
2/18/2026
Kadir B. VERIFIED CUSTOMER
Good customer service
2/18/2026
Arlene G. VERIFIED CUSTOMER
He was on time and very respectful
2/18/2026
Phyone P. VERIFIED CUSTOMER
reliable service has been demonstrate
d through out and we are happy.
2/18/2026
Lawrence P. VERIFIED CUSTOMER
Excellent service
2/18/2026
Linda S. VERIFIED CUSTOMER
We always appreciate Arbenz. He is the reason we continue to use your service department. Arbenz always goes above and beyond for us. He is the best.
2/18/2026
Perry N. VERIFIED CUSTOMER
Ernesto was totally professional and considerate. Made me feel comfortable and ensured I understood the best course of action needed for the continued safe operation of my car.
2/18/2026
Ernesto M. VERIFIED CUSTOMER
The value for a $55K 24 IONIQ5 with 5K miles trade in is not realistic.
2/18/2026
Eugene Axelrod. VERIFIED CUSTOMER
Always more pleasant to deal with a friendly helpful service rep such as Benito.
2/18/2026
Anthony B. VERIFIED CUSTOMER
Thanh is an excellent serviceman at Cerritos Honda and in my opinion the best. I can trust him to be honest and help me understand what critical work is needed on my 2012 Pilot. Thanh does such a great job that I now only ask for him when I schedule my appointments. Thank you Thanh for the terrific service, keep up the great work!
2/18/2026
Renzo V. VERIFIED CUSTOMER
Smooth experience. Javier was professional, courteous, and helpful. All my vehicle needs were addressed during this visit. I also appreciated the text messages keeping me updated as well as the option to pay for services through my phone.
2/18/2026
William R. VERIFIED CUSTOMER
Thank you for the professional service and time service on my vehicle. At West Covina and Huntington Beach, CA.
2/18/2026
Hayley F. VERIFIED CUSTOMER
I bought this car around December and the next day I started hearing noises when I reversed and intermittently for the next 2 months. Unfortunately, due to my busy schedule it took me ~2 months to get it checked out at the dealership. When I got to the dealership and told the worker about the noises I heard he said it was probably nothing and I should go home and bring it back if it happens all the time but I insisted it be inspected. Unfortunately it was found the break pads need to be replaced. I am disappointed I was sold a nearly brand new vehicle with 5000 miles on it with faulty break pads. It is a big inconvenience having to not only get this checked out but I have to come back in a month to actually get it replaced. It is just very disappointing and inconvenient and I wouldn’t have expected this from not only a new car that I bought but also Toyota as a dealership. The metal on metal sounds started immediately the day after I bought this car when I was reversing so it is very unfortunate this wasn’t properly inspected before I bought this vehicle.
- Hayley F
2/18/2026
Alisa D. VERIFIED CUSTOMER
Miguel- was exceptional in customer service!
2/18/2026
Jan N. VERIFIED CUSTOMER
Clayton was excellent in handling the recall, and communicating with me through the day
2/18/2026
Ruben L. VERIFIED CUSTOMER
Joshua attended my concerns,questions and comments for my car situation and service. Both in english and spanish.