ENRIQUE and the whole staff was absolutely amazing
2/19/2026
Felix J. VERIFIED CUSTOMER
Thanks a lot for the Excellent job,
Thanh Sabatier!
2/19/2026
Anika P. VERIFIED CUSTOMER
Edwin was great! He went above and beyond for my car! Super grateful.
2/19/2026
Dinem N. VERIFIED CUSTOMER
Ramblin Diego is an amazing service rep. Fast responses, knows what he’s talking about, got my car looked at immediately. Quality service, I would trust no one else to handle my business with.
2/19/2026
Rosa S. VERIFIED CUSTOMER
Q is the absolute best. He’s the reason we buy Toyotas. He’s been our consultant since 2006. I trust him to tell me the truth about our vehicles and unlike other consultants will not try and sell me products or maintenance that is not needed.
2/19/2026
Oscar M. VERIFIED CUSTOMER
Crystal was patient and informative.
2/19/2026
Stewart R. VERIFIED CUSTOMER
Karina was very kind, explained all and answered my questions. Abdomen when car was completed.
2/19/2026
Charles G. VERIFIED CUSTOMER
Benito, our Service Advisor, always coordinates with the technicians to provide the best possible solution to keep our cars running smoothly.
2/19/2026
Jodie H. VERIFIED CUSTOMER
Always a great service experience at Ford of Cerritos! I usually bring my vehicles in for service before work and the techs get my car out always on time to make it work!
2/19/2026
Louna N. VERIFIED CUSTOMER
He watched my stuff and helped me carry things. Kindness goes a long way.
2/19/2026
Deepak L. VERIFIED CUSTOMER
I had an excellent service experience with Jonathan Romero. He was professional, knowledgeable, and kept me informed throughout the entire process. Everything was handled efficiently and on time. I truly appreciate the great customer service and attention to detail. Thank you!
2/19/2026
Christian S. VERIFIED CUSTOMER
Andrew S is always insightful, cordial, and quick! I will come back as long as he’s here!
2/19/2026
Mark S. VERIFIED CUSTOMER
Quick turnaround. Suggestions for future projects. Excellent shuttle service.
2/19/2026
Jona K. VERIFIED CUSTOMER
Benito has been my trusted advisor for over 25 years. I am so grateful for his expertise, help & patience. I love my CRV! Benito has helped me care for Goldie since 2003. He helped with my Civic as well! THANK YOU Benito!
2/19/2026
Nino G. VERIFIED CUSTOMER
Awesome staff very helpful
2/19/2026
Erik W. VERIFIED CUSTOMER
Samuel was very helpful and provided excellent, thorough service.
2/19/2026
Maria R. VERIFIED CUSTOMER
When I picked up my vehicle, I realize there was a no message on my vehicle, saying: system status:
It said: system functionality may be affected during update
I had never seen that message on my vehicle, so I asked advisor #2457
And his response was: when you get home, just read that message. And reset it yourself. His response was NOT professional at all
2/19/2026
John Herman. VERIFIED CUSTOMER
Mike Mosley is one of you Best. Helpful, knowledgeable and Professional. He is a very trustworthy man.
2/19/2026
David C. VERIFIED CUSTOMER
Been having our family fleet of Honda's for approximately 25 years now. Jason has been our service advisor for the the last 10 years and always been the total professional: knowledgeable, informative, great communication skills. Long time Norm Reeves Super Store Huntington Beach Extermly Satisfied Customer!