Benito Torres and his team were fantastic! The service was prompt and they took care of a lot of things maintenance wise.
2/20/2026
Henry P. VERIFIED CUSTOMER
Yes, I would be very happy to complete the survey.
Adrian de la Riva was very courteous and very professional. He kept us informed of the status of our car service and was also very friendly.
2/20/2026
Mohamed E. VERIFIED CUSTOMER
Very friendly, very informative, very professional.
I recommend them.
2/20/2026
Yajaira B. VERIFIED CUSTOMER
Javier was pretty knowledge and explained everything to me. He ensure my car get fix and walked me through it with details. Thank you again Javier
2/20/2026
Bert T. VERIFIED CUSTOMER
Addressed the problem. Waiting for eletronic parts due next week
2/20/2026
David M. VERIFIED CUSTOMER
Recently had my oil changed and now this routine required maintenance.In and out in two and a half hours. Everyone just as professional as before.Planning my rear brakes in in two weeks.
2/20/2026
Octaviano D. VERIFIED CUSTOMER
Good
2/20/2026
Javier S. VERIFIED CUSTOMER
great service
2/20/2026
Kellie D. VERIFIED CUSTOMER
Edwin went above and beyond taking care of my vehicle. I would recommend him to anyone
2/20/2026
Judy B. VERIFIED CUSTOMER
The first thing to impress me was the attitude of the employees!! They actually cared! That’s when I knew my car was in good hands. Thank you all!!
2/20/2026
Anthony E. VERIFIED CUSTOMER
Fast and easy process. Communication was excellent
2/20/2026
Mark B. VERIFIED CUSTOMER
Wanted to get a transmission fluid drain and fill. But was told. The fluid last the life of the transmission. This is not right in my opinion. Transmission fluid needs to be changed. On specific intervals. Transmission fluid doesn’t last forever.
2/20/2026
Francisco O. VERIFIED CUSTOMER
Great experience with my car service. I’m very grateful for the help and clear explanation of what my car needed.
2/20/2026
Adrian R. VERIFIED CUSTOMER
Forgot to reset my service indicator.
2/20/2026
Julie M. VERIFIED CUSTOMER
Sal was friendly, personable and quick. I have dealt with him in the past and his service is always 5 star. He is very comfortable to work with.
2/20/2026
Daniel H. VERIFIED CUSTOMER
Very fast and friendly service. Trinity Guzman was very pleasant and informative with the process for the work being done on the car.
2/20/2026
Kyoung L. VERIFIED CUSTOMER
Kyle was great man who can take care of his customer. Thank you Kyle, keep up the good work!
2/20/2026
Jock W. VERIFIED CUSTOMER
My family had bought 3 cars from Subaru in the last 8 years. We love Subaru as far as the cars go. As for the service we have received from Norman Reeves, we are very unsatisfied with. I’ve had several oil changes done with companies outside of Subaru. The one oil change that I do get at a Subaru store in 10 minutes later my car was smoking. After that, a week later I found myself paying $3000 to get additional work done after that one oil change. A little over a year later I’m quoted almost $6000 because my car is having the same issues that we’re supposed to be resolved but now has worsen. I feel like no one has taken accountability for what happened the first time nor has anyone been proactive to ensure this issue wouldn’t have occurred again. It wasn’t until I said that I wanted a second opinion that I was told that Norman Reeves could work with me on a price point. Ultimately I decided to go with a different company with better customer care.
2/20/2026
Glenn H. VERIFIED CUSTOMER
She explained everything very thoroughly and easy to understand