Thanh was great. He has excellent customer service skills.
Thank you
2/21/2026
Ben B. VERIFIED CUSTOMER
Good customer service, no pressure or harassing moment put on me
2/21/2026
Ismael M. VERIFIED CUSTOMER
Service was quick and Javier was very helpful and informative.
2/21/2026
Jonelle G. VERIFIED CUSTOMER
I loved the service. I can never go wrong each time I go to get my car serviced at Norm Reeves Honda. This is exactly why Norm Reeves is expanding their dealerships, due to their staffs wonderful engagement with us customers. Thank you so much Mr Cabrera, you are the real MVP. Thank you to you and your amazing team for always taking care of my Enchantr3z aka Honda Civic SI. I truly appreciate you sir. Have an amazing weekend.
2/21/2026
Vanessa B. VERIFIED CUSTOMER
Mike was amazing the best customer service I’ve ever received at Honda. I definitely will be going back for my maintenance for my car because of the amazing service I received from Mike. I work in customer service and he was just amazing..
2/21/2026
Jacob T. VERIFIED CUSTOMER
You guys are the best thanks for helping out with the car
2/21/2026
Brandon E. VERIFIED CUSTOMER
I had to make two separate appointments because the operator who set up the appointment for me on Wednesday 02/17 didnt order the part for my warranty recall anti theft upgrade. My leg was recently injured and I had to move some appointments around just to be able to make it on friday so that my vehicle is secure. I shouldn't be on my leg while injured but it seems like I wasnt given a choice having to come back a second time.
2/21/2026
Eduardo C. VERIFIED CUSTOMER
Great customer service! Great experience!
2/21/2026
Amy M. VERIFIED CUSTOMER
Great service and communication.
2/21/2026
Megan A. VERIFIED CUSTOMER
Very professional guy, and very kind. I appreciated how quickly he tried to make the process for me.
2/21/2026
Sandra J. VERIFIED CUSTOMER
Great excellent work!
2/21/2026
Danell M. VERIFIED CUSTOMER
Samuel Tung was a pleasure to work with. Very knowledgeable and made my service trip easy.
2/21/2026
Randy S. VERIFIED CUSTOMER
Great service, extremely personable and friendly. Give him raise.
2/21/2026
Sandra W. VERIFIED CUSTOMER
Friendly, accommodating and helpful in advising work to be done .
2/21/2026
Sambath O. VERIFIED CUSTOMER
George was very down-to-earth! I look forward to working with him again.
2/21/2026
Adarsh M. VERIFIED CUSTOMER
Great service with helpful and detailed explanations
2/21/2026
Timothy /. VERIFIED CUSTOMER
I am having it towed back in tomorrow. I think your technician filled up my oil twice. Smoke was pouring out of my car on the way home. I checked the dipstick when I got home and the oil goes all the way up the dipstick well past the indicators.
2/21/2026
Dora P. VERIFIED CUSTOMER
Samuel was very helpful and professional
2/21/2026
Patricia L. VERIFIED CUSTOMER
She explained everything, and guided me.
2/21/2026
Laurin D. VERIFIED CUSTOMER
Always 1st class treatment at Subaru in Rockwall. Thank you!