I went in for an oil change. It took longer than they said it would. When I was almost home the light came on that all four tires needed air and then be recalibrated……so back to the service department
2/27/2026
Jessie R. VERIFIED CUSTOMER
I truly appreciated Raymond giving me almost daily updates on my car and more or less when my car would finally be ready. The updates were really important to me and appreciated it.
2/26/2026
Janet R. VERIFIED CUSTOMER
Edward is knowledgeable professional helpful
2/26/2026
Joel M. VERIFIED CUSTOMER
I went in for an oil change and come to find out that my oil pan cover wasn’t put back properly and was missing screws to hold it in place. Which caused it to start hanging from underneath the car and scrapping on the ground. How are we unable to successfully complete a job as simple as an oil change, this is unacceptable. Now I have to continue to drive without an oil pan cover or if so continue to drive with it scraping. What if I needed something more severe like new brakes or new tires ? Will the tires be bolted on right now? Or will I need to worry about my wheel flying off while driving. I want to continue to service with you guys but this needs to be accounted for immediately. Thank you.
2/26/2026
Kurt T. VERIFIED CUSTOMER
Excellent service
2/26/2026
Simon H. VERIFIED CUSTOMER
Getting my vehicle maintenance with Francisco is always a pleasure.
2/26/2026
Karielee B. VERIFIED CUSTOMER
Yes thank you
2/26/2026
George M. VERIFIED CUSTOMER
Service to my Lincoln MKZ was handled by Francisco Bretado and was done with excellence. He followed it to a speedy end. The car looks and drives like new. Big thanks to Francisco and Norm Reeves. Thanks again Francisco.
2/26/2026
Derick . VERIFIED CUSTOMER
Great experience thank you
2/26/2026
Lorenzo W. VERIFIED CUSTOMER
Excellent service
2/26/2026
Jonathan M. VERIFIED CUSTOMER
Q, as always, was helpful as my service adviser manager. He explained well the need for routine service and some unexpected repairs.
2/26/2026
Melissa S. VERIFIED CUSTOMER
Always a great experience...
2/26/2026
Florine B. VERIFIED CUSTOMER
Manny was very welcoming and very honest about the time it may take for my recall on the software update. Appreciate the quickness of getting that done. Thanks Manny.
2/26/2026
Karyl S. VERIFIED CUSTOMER
John was a very good service person. I’m not sure if he’s a manager or not he was very accommodating. He helped me through the process of getting my vehicle taken care of. I appreciated his assistance and all his communication.
2/26/2026
Victoria M. VERIFIED CUSTOMER
I did not have an appointment and George Raygoza got me in right away. My wait time was barely an hour and I was out the door. I really appreciated his help. Thank you for taking care of my maintenance issues. Victoria M
2/26/2026
Trayce F. VERIFIED CUSTOMER
Louie provided top of the line customer service.
2/26/2026
Christopher R. VERIFIED CUSTOMER
Thank you for the quick service
2/26/2026
Jeffrey M. VERIFIED CUSTOMER
We came in for our 2nd oil change on the crosstrek and I sort of expected a car wash. Either way, I am not that upset it didnt happen. I am more upset about the text message to try to buy our crosstrek!
We met with Angel, did a test drive of a 2026 Outback - bought the show room floor model Touring XT, SAME DAY as oil change, then 2 days later someone texts me from your dealership to try and purchase our crosstrek. So, are you sharing our information?