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Real Reviews from VERIFIED CUSTOMERS
Fernando O. VERIFIED CUSTOMER
Service was fast, clear, and well explained. Can't ask for much more than that.
2/26/2026
Contance S. VERIFIED CUSTOMER
Julie knows her job well very professional they did the tune on less time thank you
2/26/2026
George Chevrolet. VERIFIED CUSTOMER
Complete satisfaction thanks soo Mach
2/26/2026
Cassandra K. VERIFIED CUSTOMER
Robert was very responsive, professional, kind, and went above and beyond to ensure that my experience with Honda Cerritos was a positive one! I’ll be back for any future issues with me car.
2/26/2026
James M. VERIFIED CUSTOMER
Mike came out to greet me almost immediately. Very friendly. Went over everything that needed to be done on my car. He kept me up to date with all the repairs being done. 5 stars for this guy.
2/26/2026
Jesse H. VERIFIED CUSTOMER
Adrian gave me a really good customer service experience. Very knowledgeable and very attentive. Definitely will come back and would recommend others to this kind sir :)
2/26/2026
Leo O. VERIFIED CUSTOMER
Thank you, Justin! And Hyundai Cerritos!
2/26/2026
Melissa H. VERIFIED CUSTOMER
Absolutely love and trust Norm Reeves Cerritos Honda service center! Julie is quick and knowledgeable when it comes to keeping you up to date on service and is extremely helpful via push notifications on when your oil change is due and getting you in for service. Massive shout out to Anthony who took the time to thoroughly check out and solve the issue I was having with my Apple CarPlay via wireless dongle. Thank you Mike for having such a wonderful team and providing such a great experience for what others may dread. Norm Reeves Cerritos Honda Center, you guys rock!
2/26/2026
Bonifacio H. VERIFIED CUSTOMER
John Bautista (Service Advisor) actively listened to my maintenance concerns and took action to have these issues inspected/evaluated and resolved.
2/26/2026
Nataly P. VERIFIED CUSTOMER
Julie was very polite and communicated all details. Thank you
2/26/2026
Sydney H. VERIFIED CUSTOMER
I did not have an appointment so I appreciate that he got me right in. He was thorough and helpful and had me on my way in the time stated. Thanks!!
2/26/2026
Maggie S. VERIFIED CUSTOMER
He was great - fast, professional, and kind.
2/26/2026
Catherine V. VERIFIED CUSTOMER
Sometimes other car services can be condescending, but Karina was so kind, helpful, and patient!
2/26/2026
Patricia U. VERIFIED CUSTOMER
Benito is THE BEST! He has helped me through all three of my Hondas. I cannot say enough good things about him. He is the reason I come to Norm Reeves.
2/26/2026
Kathy S. VERIFIED CUSTOMER
Mr. Edward was patient while explaining the service possibly needed for my car. I'm satisfied with the team and will recommend family and friends to this location. Thanks and keep up the great work.
2/26/2026
Kalani P. VERIFIED CUSTOMER
Ram was super helpful, attentive and friendly during the whole process. Enjoyed the whole ordeal entirely
2/26/2026
Nery P. VERIFIED CUSTOMER
Joseph Vargas was great! I will definitely be coming back here and ask for him every time.
2/26/2026
Derek U. VERIFIED CUSTOMER
John was great. Very friendly and the follow up was thorough. Excellent service
2/25/2026
Nathan T. VERIFIED CUSTOMER
Benito was fantastic, really cared about what was going on and brought expert insight to help me with my car service needs. The team worked great as well on my car. Benito was very friendly and made sure everything was communicated very well and clearly.
2/25/2026
Natchada N. VERIFIED CUSTOMER
Fast
2/25/2026