Tony was really kind and helpful when I came in to get my car serviced. He made sure my services were taken care of efficiently and fast. I’ll be asking for Tony for future services.
2/27/2026
Leslie V. VERIFIED CUSTOMER
Great service
2/27/2026
Crisina M. VERIFIED CUSTOMER
Sam was very helpful and transparent with the whole service. I appreciated that.
2/27/2026
Patricia E. VERIFIED CUSTOMER
Explained all services well and only what my car needed. Great service as always! Thanks Tony!
2/27/2026
Serena G. VERIFIED CUSTOMER
I love working with Valerie! She makes me feel comfortable especially as a woman. She’s quick and easy to work with.
2/27/2026
Cynthia W. VERIFIED CUSTOMER
Thanh always gives me excellent service and I always request him when I make my service appointments.
2/27/2026
Paul C. VERIFIED CUSTOMER
Edwin was great, as always!
2/27/2026
Nataliya R. VERIFIED CUSTOMER
Candice was absolutely great. She was very attentive and make you feel valuable.
2/27/2026
Gerardo . VERIFIED CUSTOMER
Happy 100
2/27/2026
Eddie D. VERIFIED CUSTOMER
Denise Lopez and her team are amazing!!
2/27/2026
Taylor B. VERIFIED CUSTOMER
Q was amazing 10/10
2/27/2026
Pat M. VERIFIED CUSTOMER
Adrian was very professional and kind
2/27/2026
Sasipa J. VERIFIED CUSTOMER
good service
2/27/2026
Alista S. VERIFIED CUSTOMER
When I got my car back from getting my oil change, there were multiple tools on my passenger seat, and when removed my seat was left dirty, on top of that I had left some things in my passenger door pocket and multiple things in that pocket were thrown on the floor and on the seat.
2/27/2026
Richard F. VERIFIED CUSTOMER
Great service today.
2/27/2026
Harry K. VERIFIED CUSTOMER
Thanh really helped me out on a tough situation.
Thank you T, car runs great!!!
2/27/2026
Greg Z. VERIFIED CUSTOMER
Excellent service today handled by Edward!
2/27/2026
Vivian M. VERIFIED CUSTOMER
Ivette Rodriguez was knowledgeable, engaging,professional, and experienced. We can understand and appreciate why folks continually visit Norm Reeves Honda Huntington Beach. Thanks to Ivette and her team.
All rise. ????????????????
2/27/2026
Sara M. VERIFIED CUSTOMER
I am commenting on my dissatisfaction with the service I received from Mr. Barr.
Throughout this process I was the one consistently calling for updates regarding my vehicle. I did not receive proactive communication, which made the experience frustrating and inconvenient.
I specifically requested an all around service inspection. I assumed routine maintenance including my oil change, would be addressed. However it was not and my oil life is currently at 20%.
I also was not offered a loaner vehicle despite having an extended warranty coverage. My car was kept for 2 days. This was never discussed or presented as an option from Mr. Barr
Overall I am highly disappointed with the level of service and communication provided. I expected a more thorough and customer focused experience.